Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we are insured with Arthur J Gallagher under their Fitness Combined Liability Insurance. We have $20 million public and products liability insurance and $5 million professional indemnity insurance. We are also covered for Life Coaching services under a different policy.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

As we still have cases in Canberra, I personally still wear a mask to all sessions, even sessions that are run outdoors. I also take precautions by regularly cleaning all equipment, and by encouraging COVID safe practices, such as hand washing, physical distancing and staying at home when unwell.

Question 4

How did you decide to get into your line of work?

Accepted Answer

I spent several years working on the wrong things, and suffered from generalised fatigue and burnout. Eventually, after much suffering, I put all the things I liked in life into a big pile and built a business structure around them with an underlying esoteric framework. Now I have much more energy.

Question 5

Do you have a favourite customer story you would like to share?

Accepted Answer

On our website there are two video interviews with current clients. If you would like to get a feel for how our clients have progressed when working with us then these two stories highlight our approach and what can be achieved.

Question 6

What do you like most about your job?

Accepted Answer

I love working on a business that has served to combine all the things I am interested in into a cohesive and inspiring structure. I am working on my core purpose. I also love training outdoors. We have great sunsets at Henry Rolland Park.

Question 7

What questions should a customer ask to hire the right service professional?

Accepted Answer

We encourage customers to ask whatever questions they need to. In particular, we encourage exercise to become enjoyable, sustainable, and a positive habit. The aim is to develop a pattern of healthy and active living that can be maintained over time.

Question 8

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: Will I get smashed in personal training? I have heard that it is absolutely brutal! A: It is not necessary to get smashed to make improvements. Training intensity can (and should) vary. Consistency is important. All exercises can be regressed or progressed in difficulty depending on your level.

Question 9

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I am now 40 years of age and have a wealth of life experience which is unlikely to be matched by a young trainer straight out of school. My business is expanding and I am constantly seeking to improve the level of service that I offer. I seek to partner with clients rather than just train them.

Question 10

Why should a customer hire you over another service provider?

Accepted Answer

I have an integrated approach to helping people that is uncommon in the fitness industry. Note also that you are not just getting a fitness professional - you are also hiring a qualified psychologist.

Question 11

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We really just need to know the customers location and availability in order to provide a quote. In addition, all clients of Sacred Experience need to fill out a registration form and a pre-exercise screening questionnaire before commencing training. This is required for insurance purposes.

Question 12

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. We encourage customers to think about their fitness goals before commencing work with us, so that they are clear what they would like to get out of the training engagement. 2. Consider getting a check up from a doctor and / or a physio before starting. 3. Take a long-term perspective.

Question 13

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

You get a free ninety minute coaching strategy session with me at the start by being with OneFlare.

Question 14

What makes your pricing competitive?

Accepted Answer

My approach to fitness is unique. No one is offering what I am offering. Despite that we are not excessively priced. We have some customer reviews on Facebook and on our website.

Question 15

How do you normally charge for your service?

Accepted Answer

We have a business model which is membership based. At this stage, I can offer Personal Training sessions for $90 per session, or Pod training for $35 per session. All workouts are totally personalized and come with a bunch of additional features.

Question 16

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We understand the links between the spiritual, psychological, emotional and physical aspects of helping people achieve their fitness goals. For instance, it is obvious to anyone who has tried to lose weight that it is more than just a mechanical physical process.

Question 17

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Cert III and Cert IV in Fitness. Extra qualifications in Kettle Bell Training, Medball Training, Battle Rope Training, Training pre and post natal clients, Corrective Exercise Specialist and First Aid. Long background in sports and outdoor recreation. Two masters degrees in Coaching and Organisational Psychology.

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