Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am an insured business and my work speaks for itself. I personally guarantee my work. I provide proofs until everything is correct.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always had a passion for design and illustration and so from an early age...that is what I persued.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A customer  was selling his product on ebay. No sales because the labeling was awful. When he came to me, I had to start from scratch. I created his logo to begin with and from there I designed the labels for the containers. His sales have now taken off.

Question 4

What do you like most about your job?

Accepted Answer

We love creating...the secret of creativitey is knowing how to bring an idea to life. Seeing a happy customer is a very rewarding emotion.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

I believe that there should be an initial consultation which is a free service so that they get the right feel for the service professional.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers need to know how much a job is going to cost. We give them an honest price without any alterations. Customers also need to know a time frame for their jobs and we definitely deliver on time.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I think anyone who enjoys working with people and building a repore for repeat business is a reliable and trustworthy worker.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With vast experience in design and illustration, our service and quality is the best in the business...and we love what we do!!!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know how much is involved in a job. Whether it is a design of a logo, etc. Therefore it is easier to work out how long it will take to complete.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

If a customer can give us a clear understanding of what they are after and with a good initial brief, a lot of time wil be saved and therefore money.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We quote on print jobs, which can be time consuming and I believe that my clients wont find a cheaper printing quote anywhere else.

Question 12

What makes your pricing competitive?

Accepted Answer

I believe my pricing is affordable and I dont have any hidden charges. What I quote is the final price my customers pay.

Question 13

How do you normally charge for your service?

Accepted Answer

I like to look at a job before I quote, every design job is different and I do not charge for corrections and changes

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

My specialty is illustration and when customers need a unique approach to their designs, there is no limit to what I can do.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I am a qualified Graphic Designer and illustrator who has been lucky enough to work with magazine, newspaper, printing houses and illustration studios

Sally's Studio

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