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Sam Removal Adelaide Pty Ltd Verified Business

(21)

Completed 13 jobs on Oneflare

ABN

17 649 706 561

Rating summary

4.4
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Total average rating based on reviews from Oneflare and 1 other platform

Business contact details

Mobile:0404 31...
Landline:(08) 72...

Address:Vale Park, SA

Website:https://samremovaladelaide.com/

Year founded:2015

Opening hours

Monday:

Open 24 hours

Tuesday:

Open 24 hours

Wednesday:

Open 24 hours

Thursday:

Open 24 hours

Friday:

Open 24 hours

Saturday:

Open 24 hours

Sunday:

Open 24 hours
SuccessOpen public holidays

Business description

Sam Removal Adelaide Pty is a well experienced local removalist business that focuses on providing efficient, safe, honest and reliable removalist services to all of our clients. The team is highly experienced and trained to perform the job at the fastest speed and most affordable prices. We understand how busy life can get, therefore our service is available 24 hours a day, 7 days a week for your convenience. Our friendly team is one call away, so contact us today for a free quote and inquiry!

Accepted payment methods

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Cash

Direct Deposit

Direct deposit

VISA

Visa

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Qualifications

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Reviews (20)

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    Josie P

    Oneflare review

    23 Feb 2022

    This was the worst moving experience I have ever had. The boss argued with me all day. I had booked 3 moving guys, only 2 were sent. Despite information being sent prior to the job about the amount of furniture being moved, they sent a tiny truck and justified this by stating they could just make multiple trips. They had no concept, despite multiple explanations, of my emphasis of needing to vacate the house as efficiently as possible due to settlement (the people buying my house wanted to move in on that day and had to cancel their afternoon truck). The job took 13hours!!! and cost double what I was expecting because it shouldn't have taken that long. I had concerns about the 2 men moving items upstairs, this was why I had booked 3, but the boss did not seem to have the same concern for their welfare. My dad helped to move the piano, which he shouldn't have due to injury. Then the movers asked me to help move the piano at the other end, which I could not, again, why we needed 3 movers. The excuse was that one mover was down with covid. fair enough, but had they informed me that they could not provide the service that I had booked prior to the day, then I could have made more suitable arrangements. There was no transparency around the cost of moving the piano, and I was only quoted this when the rest of the furniture had been moved. I had to repeat requests multiple times as they were just not listening. The boss pestered me at the end of the day until the bill was paid. And then after I have paid a significant amount more than I had budgeted for, due to rip off scheme they clearly had going (because if you drag out a job for 13 hours at an hourly rate then you're going to rake it in), the boss rang me and requested payment for 30 minutes more as the guys hadn't finished in time and then tried to guilt me by saying that he would have to pay them out of his own pocket when I refused to pay him a cent more. This was in addition to 2 cars moving items back and forth, multiple trips to help out and decrease the time taken. I have moved a few times, and this is by far the worst removalist I have ever encountered. The boss tried to gaslight me (sorry dude but I am an expert in screening abuse like that) and tell me it was all my fault. An extremely stressful moving experience. PLEASE AVOID. You will get ripped off.
    Sam Removal Adelaide Pty Ltd
    replied

    24 Feb 2022

    Hi dear Josie you must have had bad experience with another company . We haven't done your job .. we are the best removalist so far in adelaide .. it's really sorry to hear that what happen with you ..
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    Jacqui G

    Oneflare review

    10 Jan 2022

    The two young men were respectful, polite and very efficient and helpful. I would recommend them and use this service again. JFG
    Sam Removal Adelaide Pty Ltd
    replied

    26 Jun 2022

    Thank you mam
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    Andy C

    Verified Oneflare review

    29 Nov 2021

    Success

    Verified

    Job Type: Local Removalist

    Location: Kent Town, SA

    Very helpful and very good time management. Will get them for the next move.
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    Aly

    Oneflare review

    28 Oct 2021

    Worst company, came late, takes half an hour to transfer on mattress, they don't unscrew beds!!!!! Believe it, removalists unable to transfer beds
    Sam Removal Adelaide Pty Ltd
    replied

    29 Oct 2021

    Your reviews cannot hide the truth ..you did not let start boys start the job and started talking rudely to them …it’s Australia no one have right to do bullying to anyone
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    Liz

    Verified Oneflare review

    08 Oct 2021

    Success

    Verified

    Job Type: Local Removalist

    Location: Marryatville, SA

    Very helpful team, on time, worked well. I’d use them again without hesitation.
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Portfolio (10)

Frequently asked questions

  • Are you an insured business and do you guarantee your work?

    Yes we are fully insured with 10 million public liability and in transit insurance ...... we always put customer a head .......

  • What do you like most about your job?

    I like this job I always work In hospitality and courier so I like people and like to interact with people by doing my best to customers ..... I believe in to make relationship with customer

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Unique selling points

  • Right Arrow

    Available 24 hours a day, 7 days a week.

  • Right Arrow

    Focused on customer satisfaction instead of only making money …

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