Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

All products and tools are sanitized before every client and disposable tools also used on eyelashes and lips to ensure there is no bacterial transfer.  Saskia lists the products she uses. If you have sensitive skin or reactions to certain products or ingredients its important that she knows well in advanced.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Saskia got into makeup artistry as soon as she left school and was always her dream career.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Saskia has a 100% satisfaction rating and many great reviews from  past and present clients. Every new client that loves her work is another great story.

Question 4

What do you like most about your job?

Accepted Answer

Being a makeup artist & hairstylist gives you unlimited satisfaction. Discovering and learning is always important to maintain the highest level of service which Saskia does.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

How much experience do you have?  What products do you use?  Do you have examples of your work?   My biggest advice is you get what you pay for. If a service is offered cheap it's probably because the products they use are cheap or the person is new to the industry with limited skill.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q: How long will my makeup last?  A: Saskia gureentees at least 10-12 hrs. Or until it's wiped off.  Q: Do I need a trial?  A: If you are a Bride then it is highly recommended. It is common for Debutents to also get trials. It is entirely up to you. The benefits of a trial are knowing how you will look on your special day. Making sure the desired style suits you. Feeling satisfied that your makeup and hair will last all day and night. And of course meeting and feeling comfortable with Saskia.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Years of experience and skills. Countless great reviews and evidence of her high standard of work.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Saskia is a perfectionist and will not be content unless the customer is 100% satisfied. Unlike some Makeup Artists and Hairstylist Saskia uses only the highest quality products and tools.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Do you need Saskia to travel to you? If so which location?  Travel fees apply.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Many makeup artist charge extra for lashes or require you to buy them yourself. Saskia provides this for free which saves you money.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Saskia is happy to offer One flare customers an extra %10 discount if more than four people are having both hair and makeup done.   *This is not valid for Bridal.

Question 12

What makes your pricing competitive?

Accepted Answer

Discount services for students $150 for hair and makeup including false lashes.

Question 13

How do you normally charge for your service?

Accepted Answer

Fixed prices per person and cheaper for groups.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Saskia is very creative and competent and can do any makeup and hairstyle required.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

10yrs Experience in the industry. She has worked as a makeup artist for cosmetic counters Estée Lauder & Dior.  Saskia trained with Elite Academy of Makeup & Hair in Melbourne.

Saskia Hair & Makeup

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