Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Shepherd Moves is fully insured and we guarantee all of our work to the highest standard possible

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

We do not require proof of Vacination

Question 3

What COVID-19 measures do you have in place?

Accepted Answer

We ensure that all equipment is sanitised on a daily basis and that our staff follow our strict covid 19 health and safety policies

Question 4

How did you decide to get into your line of work?

Accepted Answer

as our founders worked for multiple removals companies before starting Shepherd Moves they wanted to provide a higher quality service that they were not able to find in the industry at the time

Question 5

What do you like most about your job?

Accepted Answer

what we love most about our jobs is having the ability to take what for most is a stressful time and make it that little bit easier for our clients

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we ensure that what we say we will do, we don't beat around the bush and we make sure that our staff are highly and regularly trained to ensure that your move goes as smoothly and as stress free as possible

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Our customers hire us because they know that we will provide the highest quality service in the market, we don't try to sell our clients the cheapest service, and although we try to stay as financially competitive as possible, we sell our clients on the piece of mind that what they are paying for is what they will receive and that everyone is satisfied at the end of their moving experience

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

For Shepherd Moves to provide an accurate estimate for a move we require a few things, these include the following.  * A detailed inventory of the items that need to be moved (This can be filled out on our comprehensive online form) * Property Access Information  * If any furniture needs to be dismatled and reassembled  * Any information pertaing to fragile or antique items  * If there are stairs at either the pickup or delivery Address's * Any special instructions you may have for your move

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Our 3 best tips for a customer to save money before having our team come out to move their belongings would be to ensure the following.  1. Make sure that all of your belongings are packed and ready for our professional removalists to move your items.  2. Ensure that your white goods are empty and disconnected before our removalists arrive.  3. Ensure that you have confirmed all of your moving information before your move-in dates especially if you are moving into an apartment .

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Shepherd Moves Verified Business

Business contact details

Opening hours

Business description

Browse removalist experts by suburb

Services

Qualifications

Add your review

Reviews (1)

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Shepherd Moves