Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we certainly are and always ensure both our human and fur clients are happy and satisfied...  Check out our facebook page for testimonies

Question 2

How did you decide to get into your line of work?

Accepted Answer

My old dog groomer was moving interstate... wouldn't trust anyone else with my dogs... so I brought her mobile trailer and started my own dog grooming and house sitting business

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The beautiful Chevy... only has 3 legs and is a top runner as a favourite fur customer... asks us about him at your next appointment

Question 4

What do you like most about your job?

Accepted Answer

Easy... OUR CLIENTS! where else can you get loads of kisses and cuddles all day long at work? We love pets so we LOVE our job

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Be sure you know your dog is safe hands.. always ask about caging, ties, sedation and muzzling! We DON'T do any of the above and as we are mobile your more than welcome to stay and watch your precious fur baby

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can we clip their fur babies nails?... YES we certainly can Can we stay at their house whilst they holiday so as not to disturbed their pets routines? YES we can

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Having always been surrounded by many and various animals... We just love them. We also love yours as we do ours

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Great smelling, clean, happy dogs... Because best friends are worth it!!! We don't cage, tie, mussel or sedate  Not a franchise - We're proudly Australian - Sole family owned & operated

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To be able to quote correctly we need to know your suburb, breed of dog and the service you require. This is alot easier when you call us

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Check out our facebook page - there are lots of special offers and discounts advertised on there. Going on a long holiday? We discount for house sitting and holiday pet care if longer than 7 days

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Like our Facebook page and mention this add when you make a booking for your best and receive a free keyring.

Question 12

What makes your pricing competitive?

Accepted Answer

We offer more... Not only do we hydro shampoo but we also rinse and massage through conditioner leaving your dog actually clean. We clean ears and eyes as well as clip nails at no extra charge. Your dog is then completely blow dried with cologne and a treat. We don't sedate, tie or cage your dog.

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on the service you require the prices will vary.... Call Michelle for a friendly quote on mobile grooming, house sitting or holiday pet care

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Mobile Dog Grooming and House Sitting  Call us for a friendly quote before you book your next holiday

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Have been in the pet industry since 1998 and have done almost everything in that time. From pets store, mobile farm barns, house sitting and pet grooming, shearing, training horses and running livestock just to name a few.. You can feel confident that your best friend is in the best of hands

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