Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

100% customer satisfaction guaranteed. We have strict quality control and will reprint any rejected tshirts or refund if for any reason we can not deliver.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have over 5 years experience. We have tested and researched the best products to use. Have quality garment suppliers. A competent and dedicated design professional.

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

I care deeply about the success of every project and I am only to happy to go that extra mile to get the best results for the client.

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Design & Colours: If you have the design please let us know how many colours in the design (or preferably send artwork) Quantities: A rough idea of how many tshirts you would like and the colour of the garments. How many prints: Let us know where you would like your printing

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Perhaps go online and find websites and designs that you like, these can help the designer get an understanding of the aesthetic you are looking for. Please go to our website and checkout our process flowchart to understand how we approach designs

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We always offer clients an initial FREE Design Consultation. We can get special prices for business cards and printing, please request a quotation.

Question 7

What makes your pricing competitive?

Accepted Answer

Talking to customers is the best way to know exactly what is required so we can concentrate on providing a beautiful design solution, with the skills to work effectively and the experience to know exactly what is required.

Question 8

How do you normally charge for your service?

Accepted Answer

We charge $60 per hour on average. We will always let a client know how many hours we believe a particular job will take before we proceed.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Creating Strong Branding and then ensuring it is applied consistently throughout promotional and marketing material. We can manage all your printing through our suppliers.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have worked within both small and large companies, including advertising agencies. I then worked for seven years as design manager for an inner-city Melbourne printing company.

Squid Ink Design

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