Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes . All the jobs are 100% guaranteed . We would like to have returning customers and word of mouth referrals from our customers.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Every person has ability and interests, not to forget we all born with hobbies and talents which makes us how to feel and how to work or what type of work we do.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I believe having a customer who will trust your work and who can take advice from us about the painting job and who can accept the price and being on time with payments.

Question 4

What do you like most about your job?

Accepted Answer

I believe all humans are serving one another in different ways . As a painter and decorator I love colours and seeing smile on customers face it is very rewarding for me.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The best question a customer can ask at first it would be how long will it takes to finish the job. 2 . What product will be applied on the surface. 3 . Knowing how much it will cost them to do the job.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Most customers usually are confused about the colours and they not sure what product they should have. We will advise our customers by giving them the right colours and products.  And off course by giving them the cost of the job.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

As a Sydney painters and decorators our previous job and customers can be our references . Our business is built on trustworthy and reliability .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

what sets us apart from other businesses is our impeccable customer service and client oriented work. Not only are our hours flexible, but our prices are also very reasonable and fair.  We are well known for paying great attention to detail and striving to meet our customers' expectations always.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

First we need to know what's needs to be done and also how much work it's involved. And also what products we need to use

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By giving a right advice about the products  By giving right advice to how start the job  And also when to start and when it will finish.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Usually we will give away vouchers if the job is more than $2000 . The volume of the jobs gives different value vouchers.

Question 12

What makes your pricing competitive?

Accepted Answer

We do not cutting corners by giving cheap prices and end up with unsatisfied customer. We will notify the customer What products the job needs and and requires .

Question 13

How do you normally charge for your service?

Accepted Answer

Depending on the size of the job. Or it can be by hourly rate .which depends to the job and customer preference.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Metal Welding and handyman jobs. As a trade I do have my welding qualification from NSW TAFE. Can weld and make security doors and frames and handrails

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We got qualifications by study at TAFE and goes pallerll with our experience for the past 18years doing 5star hotels and luxury house around Sydney.  We are very knowledgeable about the products and out comes.

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