Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Professional Indemnity Insurance covering Civil Liability  and issued by A.X.S. Insurance Services Pty. Ltd for Accountancy services having sum insured of 1 million and still in force.

Question 2

Do you have a favourite customer story you would like to share?

Accepted Answer

One of our clients , though a small entity, comprising 6 group companies, were facing lot of hard ship due to frequent staff turnover and cash flow problem which has been suitably resolved by us due to proper structuring and working capital managment which in turn eased out the liquidity problem.

Question 3

What do you like most about your job?

Accepted Answer

Dedicated and prompt service to clients to achieve excellence and to meet deadlines as well  to avoid compliance risk, so that operational cost can be mitigated.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ability of the service provider to deliver the requested job within stipulated time frame and the quality of the services rendered as well, to customer to meet their satisfaction level.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our clients generally ask the cost of services we offer and how we are going to deliver them.  Our reply in that scenario is that we offer dedicated service to obtain superior results and services are being provided by qualified accountants.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are focused and responds to the compliance risk challenges and identify opportunities to mitigate the impact of tax exposures by ethical and legitimate tax planning.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Professionally Qualified Book Keepers having vast experience in accounting and taxation work aims to deliver a dedicated service to achieve excellence and to mitigate the cost of operating, running and managing a business.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Nature of the Business. Volume of transactions. Travel Time and On site co-operation. Weekly Job hours required. Initial set up time and cost , if any needed from us.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

keep an eye on the working of staff. Productivity of the employed staff. Cost of hiring a full time staff and benefits from them. Comparing the full time staff cost with outsourced cost for the same work.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We have got special package for S.M.E. corporate and Proprietary business clients, provided we are engaged  for the complete work i.e Book Keeping , Payroll Management and Tax Compliance.

Question 11

What makes your pricing competitive?

Accepted Answer

Professional Book Keepers having tax knowledge to guide and advice properly so that you liberate yourself from the day to day work and focus your self to grow your business.

Question 12

How do you normally charge for your service?

Accepted Answer

Book keeping Charges normally ranges from $ 40 per hour to $ 60 per hour keeping the nature of job, type of industry and / or business and the volume of transactions involved there in.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We offer professional and technical services covering the followings: Tax Returns, Reviews, Enquiry, Investigation and Audit;  B.A.S, I.A.S, G.S.T, F.B.T, Superannuation Guarantee and record keeping;  C.G.T. and S.M.E. Reliefs;  Trust structuring and discretionary trust distributions;  P.A.Y.G. and Withholding Tax and compliance thereof

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have a team of Chartered Accountants and Certified Practicing Accountants who are well versed in the accounting and taxation to carry out the work professionally, keeping the risk exposures and ongoing legislation changes in view.

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