Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we provide guarantee for our work and stand beside client for their every need.  Keep the update with latest updates and changes. Keeping them informed for their outstanding tax/ATO obligations. We are ASIC registered Agent.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

How ethical the services is provided with competence, due care and diligence. All the compliance and procedures has been followed while working on the clients requirements

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

The most commonly ask question which most of the clients ask is HOW DO I SAVE TAX AND HOW DO I GROW? We have all the strategies customize for each type of client enquiry

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Hands on approach. Our strong word of mouth and online social media presence with such positive reviews makes us reliable and trustworthy

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We believe in Quick, Reliable, Convenient & Confidentiality in our services. We provide Quality First & Cost Second. We provide accurate services at affordable prices.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We need to know Structure of the business, turnover, industry they operate , software they manage and the number of employees hired.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Our fees are tax deductible Offer obligation free tax estimate. Round the year tax support via phone, email or appointment.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer Obligation free tax estimate for all the individual tax returns for One flare customers. We offer services via Phone/email/ or by appointment.

Question 9

What makes your pricing competitive?

Accepted Answer

We charge the clients on the job requirements but give an add on feature to educate and guide them for coming years which is more added value at no additional cost which makes us competitive.

Question 10

How do you normally charge for your service?

Accepted Answer

For monthly or Quarterly bookkeeping , we charge on an hourly basis.  All the other jobs we quote a fixed fee based on the requirement and understanding of the job. We don't take fees in advance.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialize in INDIVIDUAL & BUSINESS TAX RETURNS. Other services include Bookkeeping,Superannuation Claims, ABN, GST & PAYG APPLICATION. BAS REVIEW & LODGEMENT, SMSF, Financial Planning.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I hold Masters in Finance degree and also a CPA ( Certified Practicing Accountant) with over 8 years of experience. Tax agent and Financial planner

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