Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we do have Professional indemnity insurance. We pride our work and give you the full satisfaction guarantee for the work we do...

Question 2

How did you decide to get into your line of work?

Accepted Answer

It was not planed, i believe in destiny. Repetitive hard work will bring you the success in your life for sure. Of course challenges are there for great life experience.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Well many stories to tell, Be my guest have a cup of coffee with me to discuss your accounting and financial needs and we will share the motivational stories along the way

Question 4

What do you like most about your job?

Accepted Answer

We like to meet different people everyday and love to know their life story, it is like a family members sharing the life secret and life goal, we are good listener and can help you achieve your goals. You would not believe but people use us some time as a counselor for problems in their life.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you charge for any inquiries over the phone or email in terms of any assistance required during the year? We don't charge our clients for any of this....

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Please google Tax Store Parramatta and you will find so many satisfied customers' reviews with recommendations. We like to create win win situation for our client

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We have an office in Parramatta but don't mind going out to see our clients whenever they need our services. We are experienced in small business and really love to help them to put them on the right track for compliance. Love to help our clients to achieve their financial goals.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your income, ha ha ha. Every client is different and come with different requirements so it is different for every clients. But we make sure to make things easy for our clients.

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be Transparent and provide all the facts Don't forget to claim your eligible deduction to maximize your tax. Plan ahead for following year to save on tax.

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer free one month bookkeeping service for our business client on sign up. We provide referral discount for our Individual clients, so if you are bringing friend or a family members don't forget to ask for referral discount.

Question 11

What makes your pricing competitive?

Accepted Answer

We provide the quotation on the job before we start the job to avoid any disappointment for either parties .

Question 12

How do you normally charge for your service?

Accepted Answer

For our business clients we charge fix monthly fees and for the individuals we charge when the job is finished. We accept credit cards as well as cash or bank transfer.

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are specialized in small businesses such as fashion boutique, Restaurant, Tobacconist, Franchises, Tradies, Dentist, GP's and other health professionals, and other individuals.

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are Chartered Accountants with years of experience with unique skills to serve our clients. We keep our self up to date with all the latest technology to make our clients job easier.

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