Question 1

How did you decide to get into your line of work?

Accepted Answer

I previously worked in an office but had family who concreted. The opportunity arose to work with them and working outdoors appealed. It was a leap of faith back then but one I've never looked back on.

Question 2

What do you like most about your job?

Accepted Answer

Easily the best part is creating an area that brings joy to the client. There's a sense of accomplishment in building something that's tangible.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

I provide a written quotation listing all work and material specifications I'm using. You need to compare apples with apples so I'd be concerned with anyone who lacks this information. Questions such as concrete strength/thickness and what size reinforcing is used are important.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Can you work cheaper for a cash price? (yes) and what is your expected starting time? (this depends on current workload and weather conditions) I don't pour in poor weather conditions and this may result in time delays.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I take pride in being punctual and providing my clients with an enjoyable concreting experience. I'll treat your property with the respect I would expect with someone working at mine.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Concreting can be a hit and miss service with whom you employ. With 25 years concreting experience and the knowledge I only employ professional skilled concreters to assist me on your project you will be delighted with a hassle free concreting experience.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Site inspections are required, I need to know the amount of excavations required, the area you wish to concrete as well as the design or finish you require. It is possible to quote on more than one finish if needed.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

I'm flexible with my work practice and am willing for you to help if you want. This may include laboring on site (a wheelbarrow hand) or excavating an area before my commencement. You may wish to supply materials, all these will help in reducing costs.

Question 9

What makes your pricing competitive?

Accepted Answer

Concrete should be laid to last and quality in workmanship is required for this to be achieved. My pricing will be competitive with those who demand the same quality,

Question 10

How do you normally charge for your service?

Accepted Answer

Usually concreting requires a site inspection for quoting. This would include materials and labour costs in one fixed price. Alternatively a day rate can be organized for labour only.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Whilst I'm happy to attend to any form of concrete I would specialize in decorative finishes such as exposed aggregate and stencil patterns.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Currently there is no trade school for a concreter so all experience and skills are learnt hands on at job sites. I pride myself on being punctual and keeping my clients informed. Concreting has been my full time employment since 1989 and this experience makes me the right person for your project.

Taylor Made Paving

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