Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we hold a public liability, product liability, and professional indemnity insurance.  We provide a lifetime structural guarantee to all Tetraloc brick construction works, on the back of decade-long R&D to ensure anything built with Tetraloc bricks stand the test of time.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I see potential in the Tetraloc bricks to enable anyone to bricklay, and to bring down the labour time and cost of professional bricklaying. It all started with my academic journey; read it through the weblink below by searching "osteomorphic":  http://research-repository.uwa.edu.au/en/

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

A father, mom, and 7-y.o. son team built a 1m high retaining garden bed all by themselves in 3 hours, and achieved smooth jointless wall finish just by using textured paint, all DIY. It goes to show anyone can now bricklay by using Tetraloc bricks!

Question 4

What do you like most about your job?

Accepted Answer

To see the widespread usage Tetraloc bricks, and validate my socio-economic contribution to community as an engineer. Also, I would like to improve the enviro-sustainability of construction down to the bricks you used. A fired brick, regardless of carbon credits, is still polluting.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Always ask for references and visit the contractor's last few projects. A single picture speak a thousand words, a single visit speak a thousand pictures!

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

"Can you provide a discount?", and no I do not, because the utilisation of Tetraloc bricks should be cheaper than traditional bricklaying. I will not undercut your other quotes just to win the work, but will improve my construction methodology to bring costs down. Feedback is always welcome!

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I spent a decade of my professional engineering life developing a brick system with the hope of making construction cheaper for all. Popularising the Tetraloc bricks requires building up its reputation brick-by-brick through quality construction work provided to you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

- Our proprietary brick system makes bricklaying faster, saving time and labour cost. - Our bricks are produced in an environmentally-sustainable yet just as strong as conventional fired clay brick

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Ground condition (soil type) and earthwork machine accessibility, brick wall height and length, retained ground height, brick surface finish (exposed or rendered)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

There are countless factors that can make or break a project. We provide an obligation-free initial site visit and consultation to understand your needs, and help you save money from the get go.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

You can try DIY-ing using Tetraloc Bricks, for all and not just Oneflare customers. We sell the bricks at $1.50 + GST / brick. For more details on brick specification, visit www.tetraloc.com/downloads

Question 12

What makes your pricing competitive?

Accepted Answer

We can lay 2-3 times faster than conventional bricklaying, and resulting labour time and cost-savings is passed down to you. Tetraloc bricks are also priced similarly to conventional bricks.  A smooth jointless finish with Tetraloc brick walls can also be achieved without costly rendering.

Question 13

How do you normally charge for your service?

Accepted Answer

in 3 installments: 1st prior to delivery of bricks, 2nd prior to concrete casting, and 3rd at completion of bricklaying

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Yes, bricklaying quickly with Tetraloc bricks! I am also well-versed in the knowledge of geotechnical engineering, and will make sure that the ground condition is conditioned properly to ensure your brickworks last a lifetime.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have spent almost a decade perfecting the brick manufacturing process, construction methodology, as well as have an in-house team of trained contractors who are able to build using Tetraloc bricks.   Tetraloc bricks was also developed with DIY in mind,

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