Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have full public liability insurance as well as Government body registration (please request number if needed), fully covered by private health insurance companies (subject to your cover).

Question 2

How did you decide to get into your line of work?

Accepted Answer

Wanted to make a difference in peoples health and wellness in a way that is natural, holistic and results driven.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Each patient experience is unique and personal.  We are not in a position to detail patients experience but rather encourage people to try our discounted assessment package to make up their own mind.

Question 4

What do you like most about your job?

Accepted Answer

Being a part of the revolution of a patients health journey.  Knowing that we had a part in contributing to their healing.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Are they ready to make a change in their health and realise their dream of pain free quality of health.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

1.  How long does acupuncture take to work?   the technique we utilise is very fast you will see results within the first 3 assessments. 2.  Does  acupuncture hurt? No. 3.  Do i need to disrobe when having acupuncture? No we use points on your legs, arms and scalp only.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

this is difficult to answer other than the time we have been in the industry, our patients results and the passion in which we deliver our services to our patients.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

If you want someone to listen, understand you and your health situation and then provide you with the quickest most cost effective time effective solution in a natural healing manner we are the team to see.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Their name, there days of availability i.e.. weekdays, nights, weekends, their contact details, any recent scans or blood tests (for initial session)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.  Know what you want to achieve with your health and wellness 2.  Have a positive attitude 3.  Commit to yourself

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free Health Check Come in and we will tell you what is not working with your health with our unique Chinese pulse diagnosis and tell you how to fix it!

Question 12

What makes your pricing competitive?

Accepted Answer

we are competitive because we offer customers the opportunity to have their pulse taken for FREE and prove that we know what they are experiencing without them telling us. We are confidant we can achieve benefits within a fast time frame and clients will return as a result.

Question 13

How do you normally charge for your service?

Accepted Answer

we normally charge per session of treatment.  New patients to the clinic need to have a full health history assessment.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in longevity medicine which looks at the persons desires to reach their best health potential and we work with them to ensure all aspects of their health are targeted to achieve this.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Collectively we are a team with 20 years of experience in the field of Chinese Medicine, we strive to be on the cutting edge of this industry therefore are constantly refining our skills.

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