Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

10 million public liability insured and all work is done to a high standard. All work garunteed to be of exceptional standard

Question 2

What do you like most about your job?

Accepted Answer

Every day is different every job is different, so there is no boredom in this job,  it's a challenge. And I love it

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

From the first phone call You will be provided with a time for a quote that suits you. I will show up in the time specified and work will be completed in a timely manner.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Safe, quality Tree care at an affordable price. Superior knowledge of trees and local council law. Owner operated business serving the Gold Coast and surrounds.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Size of tree, proximity to overhead/underground services, access, proximity to road. What type of tree/ vegetation and whether you would like it trimmed or completely removed, stump grinding ect

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make sure access is clear of obstructions, council approval (if required) is approved and a payment term has been decided upon.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Free quotes and pensioner discounts are something we have always done. We give tree advice to potential customers and planning for jobs is not charged.

Question 8

What makes your pricing competitive?

Accepted Answer

skilled workers and good equipment make jobs quick which means less time on site and more money in your pocket

Question 9

How do you normally charge for your service?

Accepted Answer

Job costs are calculated with a combination of factors including the degree of difficulty, time job will take, job location, access and manpower/ equipment needed

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Tight/narrow access is not a problem we can tackle any job no matter how hard you think it may be!

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Qualified arborist working in each team. Tree climbing, vast knowledge of tree species and local laws accosiated with tree removal and vegetation management

The Arbor Barber pty ltd

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