Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Absolutely. I have full insurance and I offer a money back guarantee... all you need to do is follow my recommended fitness and lifestyle program to achieve your goals and if you do that to the letter and don't achieve your goals I offer a refund.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I've always been interested in health and fitness which escalated when I was diagnosed with an auto immune disease. I have also always loved working out and feeling fit so the combination makes total sense. My intersection of passion is between health/fitness and nurturing.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I'm working with a gorgeous lady at the moment who always experienced back pain. We have identified that she has digestive issues & intolerances which lead to inflammation. This in turn de-actives a crucial core muscle that creates instability in her back. Working backwards to solve her back problem

Question 4

What do you like most about your job?

Accepted Answer

I LOVE seeing my clients get great outcomes. I've seen some overcome skin issues, weight loss, energy problems, as well as feeling fitter and being more alive. The total buzz is when a client shifts up a gear and really feels awesome or when they can perform exercises they previously couldn't

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What are your qualifications? What outcomes have your clients achieved? Do you offer more than just fitness training with your coaching?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Where are you located? I work out of a gym space in Yarraville, Victoria. For a small number of clients I work remotely if it works for both of us. How much do you charge? Again this depends on the training program you select but can range from $65 per week to $240 per week.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Trust is built over time so for new clients I can only demonstrate this by highlighting the commitment I have to current and previous clients. My main drive in life is to influence the wellness of others, so the testimonials on my website will give you insight here.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

With qualifications in clinical nutrition and holistic health coaching I bring a completely integrated approach to health AND fitness. Every client has unique needs, goals and abilities so for outstanding results we look at more than just fitness - we look at the whole person.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1) How clear about your goals are you? (number of training sessions per week alters hourly cost in program) 2) Are you interested in investing in a program or do you want to train casually? 3) What are your barriers? Finance, time, location?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Be very clear about your goals and what you want to achieve - having clarity here will save you time and money because you won't waste any sessions. By choosing a longer training commitment you lower the cost per session. By training several times per week

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Bring one friend for free to a 45 minute training session. This offer is single use and can only be applied once by each client.

Question 12

What makes your pricing competitive?

Accepted Answer

My pricing is about goal achievement - not beating down someone else's hourly rate. I charge for results, not hours spent.

Question 13

How do you normally charge for your service?

Accepted Answer

I have two ways of engaging with clients. Firstly and most effectively I tailor programs to suit the client's goals - these come in 3, 6 or 12 month programs. Secondly I can work with clients one on one or in small groups for an hourly rate.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Holistic Health is a great passion because there is often an overlap from one body system to the next. To only work on cardio fitness and not consider digestive health, sleep or stress is a limited proposition. I look at the whole person, rather than the parts thereof.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Quals include Certificate clinical nutrition, Levels 1 & 2 Holistic Health Coach, Cert 3 & 4 Personal Trainer. I am a public speaker, author and entrepreneur who works tirelessly with my clients to enable them to capture their health and fitness goals.

The Wellness Mentor

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