Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I'm a FULLY LICENSED trade professional- this means all insurances, all police checks, all education done, and all qualifying hours completed!!!

Question 2

How did you decide to get into your line of work?

Accepted Answer

Chance- always liked the idea of landscaping but didn't know I would enjoy it so much!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I once quoted on a local project and actually missed the job because of a much cheaper price, I received a phone call 6months later to come in and re quote the job (including taking down the previous landscape works, that had been done i had quoted on) I don't know if the client remembered me or my quote- i didn't ever broach the topic- You get what you pay for, cheap is not always the best path!

Question 4

What do you like most about your job?

Accepted Answer

The outdoors is a wonderful, vibrant, colourful and inspirational place to work-I really enjoy seeing a project come to fruition. I appreciate the process from start to finish.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

This is what I need, I don't want the project compromised, I want examples and justification in regards to you getting the job- what can you offer in regards to this project that the other guy can't?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

i get all sorts of questions and I always reassure the client that any question is not a silly one- if you don't ask you won't know. keep the questions coming.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I believe my industry experiance along side my ability to get the job done properly is a huge asset, too many people settle for 2nd best because of a cheap quote!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

I offer a quality service by which my clients needs are of utmost importance. I don't take short cuts and I'm not interested in half doing anything- communication is a massive part of producing a win win!

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The most important things I need before I can effectively complete a quote is: Location of services A block and house plan A clear objective Meeting onsite I'll provide a positive can do attitude

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

3 ways to save some money before I get to the job and quote would be: 1- make sure the project area is clear of rubbish and grasses 2- if you would like to buy any of the materials for the project, just let me know and I may be able to even get you TRADE PRICE! 3- Have a realistic budget in mind for the project, this way we can try to get as much done if not all for you.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

I can offer a great service by a great team, I offer my word... and my license and reputation on delivering on what I say i will deliver!!! The beauty of licensed trade professionals is: they're accountable!!!

Question 12

What makes your pricing competitive?

Accepted Answer

I believe the quality of my work and the longevity of the work is the most important thing when considering the right person for the job, there are a lot of competitors out there happy to charge at the bottom end of the scale, and in my experience, you get what you pay for. I'm very reasonably priced and you get what we sign off on, all scope of works signed off. So its  'Clear and Concise'.

Question 13

How do you normally charge for your service?

Accepted Answer

I prefer to charge by the project, however it's sometimes a little more practical to charge by the hour for my landscape maintenance services. I prefer to view all my work and meet clients before submitting a quote.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I specialise in Retaining Walls, and Raised Garden Beds- (sandstone, pine, masonry block, besser block, boulder, other natural stone) I also do paths, step stones, garden edges, turfing, and paved areas. I love following through a project from start to finish- my favourite is landscaping a whole house from scratch.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Fully Licensed Structural Landscaper My background is on the land, dairy farming in the local area, we also had an extensive fern nursery. My motto of 'Local Punctual Honest' are qualities attained from my time on the land. I'm local born and bred, my quotes are punctual, and hard work keeps you honest ;) - I worked with a local successful landscaper for 5 years before starting my own business. Relevant qualifications also completed: - Dip Viticulture - Certificate III in Landscape Construction

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