Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We have public indemnity insurance. We are transparent with the work we perform for clients. We track our activities and keep in touch with clients so they stay informed.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We use to run a newspaper that was direct marketing. We delivered 150,000 papers every 3 weeks to many suburbs in Melbourne's South and East. It was declining, so we used our background in IT to start managing clients Google ads, building website, etc

Question 3

What do you like most about your job?

Accepted Answer

Helping people grow their business. We get a kick out of helping business owners get more clients by all the the work we do with them online

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

Have you got examples of similar clients you've done work for in the past and what have been their results?

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much for ...? We quote each project based on the scope of what is required. We are not the cheapest in the market, however, we do provide great value.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We keep our word. we show up when we are meant to. we deliver the agreed results for projects we work on

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We take the time to understand your business and work with you to help you achieve your goals.  We understand how small business works, because we are one!  Listening to clients needs is important and providing solutions that will work for where the business is at. Rather than trying to sell the client services they might not need.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Because every project is different, we'd work out with each client what they need and based on their budget, quote them a price

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Consistently take photos of work, products, services 2. Have a clear idea of what you want to achieve 3. Ensure you have login details for your website, google listing, google analytics, etc

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We can provide a Free SEO website audit. This will identify if your website has any error, warnings or issues and rate the health of your site out of 100.

Question 11

What makes your pricing competitive?

Accepted Answer

You get great value for money when you work with Think Local Digital. We are not the cheapest but we pride ourselves on producing an A+ results for all projects we work on.

Question 12

How do you normally charge for your service?

Accepted Answer

We usually charge a setup fee and a monthly management fee for Google ads campaigns.  We quote a fixed price for website builds.  We charge an hourly rate for website changes

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are good at anything to do with Wordpress We are Google Partners. We can setup and manage Google ads campaigns. Our SEO activities are thorough and in line with Google best practice. Our team is consistently learning new skills and staying up to date with industry changes

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have many years experience with designing, maintaining, upgrading and hosting Wordpress websites.  We are Google Partners. We can setup and manage clients Google Ads campaigns.

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