Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

twentyONE Realty is a complete business! As we are a small agency, you will receive complete transparency and we appreciate any feedback received from our valued clients.

Question 2

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

One point of contact for your Property Management needs. We get to know our landlords by first name basis so we can offer transparency with our services!

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

Do you feel like another number lost in a large agency? At twentyONE Realty, we are committed to ensuring you have one contact for all your Property Management needs and that your needs are heard!  We are here to improve your Property Yield, Wealth and overall Property Management experience!

Question 4

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Address of the property, How many bedrooms, bathrooms and does your property include a lock up garage. If your property includes something unique, let us know! - This could include something such as a large backyard.

Question 5

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

How is your property presented (e.g. Fresh paint, new carpets or gardens could do with a spruce up?)? We can help with assigning tradies for the job if this is what you need! If your property is ready to be rented, we can help with the rest.

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Receive FREE professional photos if your property is vacant and you sign a new management with twentyONE Realty!  If you are looking to refer a landlord, please get in touch as we would love to discuss further our referral fees!

Question 7

What makes your pricing competitive?

Accepted Answer

Ask us and find out! If you are a professional investor, possibly a set and forget fee structure would be more beneficial for you?

Question 8

How do you normally charge for your service?

Accepted Answer

The management fee is taken from rent received by your tenant. If your tenant does not pay rent, it will directly affect our business. This means, you will receive complete transparency and regular updates on the performance of your property.

Question 9

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Unlike many other agencies we are Property Management only. This means we are focused on making the long-term relationships with our clients in order to work towards reaching your property investments full potential.

Question 10

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Not only do we have years of Property Management under out belt. We have partnered with a leading agency, in order to utilise a tenancy database for our clients. Our passion for Property Management will see your property sought after in the rental market!

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