Public Liability Insurance
Bruce was absolutely fantastic!
Andrea, thank you for your very kind comments, I will pass onto Bruce.
I FOUND BRUCE TO BE VERY PLEASANT, ORGANIZED AND SUITABLY QUALIFIED TO ASSIST ME WITH MY TAX REQUIREMENTS. I WOULD HAVE NO HESITATION IN RECOMMENDING VAULT TO ANYONE THAT WAS LOOKING TO HIRE A FIRM OF ACCOUNTANTS
Karen, thank you for the very kind review.
20 Oct 2016
Vault Accountants and Financial Advisers offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
We work hard for our clients, our team of accountants, financial advisers and bookkeepers are focused and driven to provide our clients with an on-time service standard ensuring the work we undertake is backed by our 100% money back guarantee. We aren't just preparing your income tax return, we offer every new client a 60 minute complimentary consultation, to ensure they are correctly structured and we will show them how to create wealth and reduce tax.
How do you normally charge for your service?
All our services are quoted on a fixed fee for service, you will know exactly how much it will cost you before you engage our services, coupled with our 100% guarantee.
Are there any special offers you would like to offer to Oneflare customers?
All new Oneflare customers will be offered an immediate $ 50 discount on all services for the period 1/7/2017 - 31/7/2017. Get in early and book your appointment to take advantage of this offer.
Are you an insured business and do you guarantee your work?
YES we have professional indemnity insurance, we are also Authorised Representatives of Sentinel Private Wealth Pty Ltd AFSL 344762, yes all our work is backed by a 100% money back guarantee.
What do you like most about your job?
We started Vault because we identified a need to provide clients with great service, good communication and great products, we work hard on the business everyday, to achieve our objectives.
How can a customer save money before you start the work? Please give 3 tips
Provide any accounting software i.e. XERO / Quicken / MYOB and or excel. The more information the client provides the quicker we can complete the work and the more cost effective it will be for the client.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We have a team of highly qualified and experienced accountants, financial advisers, bookkeepers and solicitors, who maintain on-going self education and training as part of their professional standards.
Is there a particular aspect of your trade or industry that you specialise in?
Within our practice we have a team of very experienced accountants and advisers, however we chose to specialise in Superannuation + SMSF in 2009 given the growing demand, our SMSF Team have 45 years collective experience and industry knowledge.
What makes your pricing competitive?
We adopted a fixed fee model when we started the practice, this make for transparency with our work, our clients know exactly how much they will pay before we start any work, we are very competitive and undertake all our work in house.
Do you have a favourite customer story you would like to share?
Last year ( 2016) we had a new client present to us who hadn't lodged an Income Tax Return (ITR) for 18 years, and was been persuade heavily by the ATO, we were able to prepare and lodge the returns, avoided any potential fines / penalties and get the client a massive refund. Very happy client...