Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We offer 100% Customer Satisfaction. If you are not happy with the job, or if there is anything wrong with the job, we want to know about it and fix it.

Question 2

What do you like most about your job?

Accepted Answer

Adding value to small business and individuals

Question 3

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Q. How much to print Business cards?  A. Could you please let us know how many cards you would like to print?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Like all small businesses, our reputation is what bring us success.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Have over 8 years experience as a print production manager so you are sure to get the job done at the highest quality posible at a most competitive price.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. Type of printing: Business cards, flyers, brochures, booklets etc 2. Size: A4, A5, DL, 1200mm x 900mm etc 3. Quantity: 1, 2, 50, 1000 , or 10,000 etc 4. Do you have artwork ready? or require assistant. 5. When you want it by?

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Think of a design that you can use for many occasion, in this way you can print in one large run and use over and over. large run always work out cheaper.  2. Gang up design. If you couple up with a compliment business, you can share the printing cost (double side printing and letter box dropping)  3.  Be precise of what you want, avoid mistake will avoid extra cost of reprint.

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer all time 10% off on every order regardless the order amount. :-)

Question 9

What makes your pricing competitive?

Accepted Answer

As a print manager, my office is anywhere under the sun and so there are literally no overheads. This gave me great advantage over my pricing.   And my well established strong relationship with our print partners. You will find our price more competitive than getting print direct from the printer.

Question 10

How do you normally charge for your service?

Accepted Answer

We offer FREE consultation, artwork setup and assistant and ONLY charge for the actual print job.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in quick turnaround digital printing solution, large quantity offset jobs, large format solutions and saddle stictched books.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

8 years in print production and 2 years in print management

Good Choice Printing

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