Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are 100% Insured and we guarantee our work otherwise it's free!

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No.

Question 3

How did you decide to get into your line of work?

Accepted Answer

I actually got into this line of work because of my passion for cars and attention to detail. I've always loved taking care of my own vehicles and making them look their best, so I decided to turn my hobby into a business. It's been incredibly rewarding to see my customers' faces light up when they see how much better their cars look after I've worked on them. I truly enjoy every aspect of detailing, from the initial assessment to the final touches, and I'm committed to providing the highest quality service to each and every one of my clients.

Question 4

Do you have a favourite customer story you would like to share?

Accepted Answer

One of my favorite customer stories is about a vintage car that had been sitting in storage for years. The client inherited it from their father, who had lovingly restored it many years ago. As I worked on the car, the client shared stories with me about all the memories they had with it. After several hours of hard work, the car looked like new again, and the client was thrilled to be able to take it out on the road once more. It was a great feeling to be able to help restore a family treasure and bring back so many fond memories.

Question 5

What do you like most about your job?

Accepted Answer

Customer Satisfaction :)

Question 6

What questions should a customer ask to hire the right service professional?

Accepted Answer

When looking to hire a detailing professional, there are several questions that customers should ask to ensure that they are hiring the right service professional for their needs. Here are some examples:  What services do you offer? It's important to know exactly what services the detailing professional provides so that you can choose the ones that best suit your needs.  What is your experience in the detailing industry? You want to hire someone who has the knowledge and expertise to handle your vehicle properly.  What types of products and tools do you use? It's important to know if the detailing professional uses high-quality products and tools that won't damage your vehicle.  What is the process for detailing my vehicle? Understanding the process will give you an idea of what to expect and how long the detailing will take.  Can you provide references or customer reviews? Reading reviews from past customers can give you an idea of the quality of service provided by the detailing professional.  By asking these questions, customers can make an informed decision and hire the right detailing professional for their needs.

Question 7

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers commonly ask about the time it takes to detail their vehicle, how often they should have it detailed, if detailing can remove scratches, and what products are used. I provide estimates based on the size and condition of the vehicle, recommend detailing every six months, explain that detailing can improve the appearance of imperfections, and use only high-quality, safe products. Answering these questions helps customers feel informed and confident about the detailing process.

Question 8

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

My commitment to high-quality service, extensive knowledge and experience, use of safe and high-quality products, clear communication with customers, and value for honesty and integrity make me the most reliable and trustworthy person for the job. I always aim to exceed my customers' expectations and provide references and customer reviews to instill confidence in my service.

Question 9

Why should a customer hire you over another service provider?

Accepted Answer

A customer should hire me over another service provider because of my commitment to high-quality service, attention to detail, up-to-date knowledge and experience, use of safe and high-quality products, tailored services, and focus on building long-term relationships. I communicate well and keep customers informed throughout the process, while always treating them and their vehicles with respect and care.

Question 10

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

To provide a quote for detailing services, I typically need to know the make and model of the vehicle, the level of detailing required, the condition of the vehicle, the location of the service, and any special requests or requirements. This allows me to provide a comprehensive quote that accurately reflects the work required, helping to ensure that customers are informed and confident throughout the detailing process.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Save $50 Off Your Next Detail!

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Business contact details

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Browse car detailing experts by suburb

Services

Qualifications

Add your review

Frequently asked questions

Are you an insured business and do you guarantee your work?

Will you require customers to share their COVID-19 vaccination status?

Unique selling points

Need an expert?

Customer

Businesses

Cities

About Oneflare

Oneflare group

Download our apps

Visionary Detailing