Question 1

How did you decide to get into your line of work?

Accepted Answer

IT business opportunity in Australia and a great team offshore. Passion for setting up new own business. Country culture, demographics and work attitude.

Question 2

What do you like most about your job?

Accepted Answer

We strive to prove our mettle when working with all our clients, no matter how big or small. We love genuinely connecting with our customers and getting to know about them and their vision, so that we can carry that passion into our projects and ensure we execute it in line with their mobile app or website goals. We can't wait to meet you - our doors are always open for a chat!

Question 3

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our developers will work 8 hours a day/40 hours a week on your project and will communicate directly with you on Skype, email and phone calls whenever required. You will also be shown daily updates on the project on our project management software and a project manager will be available for any discussions or escalations always during development, who will also keep a regular track of your project.  Speaking from our 18+ years of operation, we do not doubt that our professionalism, expertise, and cost-effective prices are just some of the reasons why clients such as Governments, local councils, corporations, and even many IT companies looking to have cost-effective outsourcing solutions choose us.   We pride ourselves on delivering quality and developing positive, strong long-term relationships with our clients. If we were to commence on this project with you, we look forward to communicating with you daily with your inputs, project confirmations, development directions, and more so that you can be sure you have control over the result in every step of the way.

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

Dotsquares is an Australian registered creative digital design and development company. We embrace new technology and can make any vision a reality. We have worked on more than 20,000 projects since 2002 and our 800 full-time developers support more than 10,000 clients from all corners of the globe. As an international brand we have offices in the UK, Europe, Australia, USA, UAE and three development centres based in Jaipur India. Our clients range from startup companies, SMEs and large corporations, so no project is too big or too small. Having access to a range of technologies including Augmented Reality, Big Data and Blockchain, our capabilities are constantly growing with the future of technology. Through our development expertise we have been fortunate to be a part of many amazing projects including Fujitsu’s attainment of a World Record - Largest Animated Tablet Computer Mosaic, at the BMW Museum in Munich, Germany.   We are CMMi Level 3 appraised, which enforces 18 key processes to code on international standards and all projects are subject to CMMi audit. · Over the past 18 years, we have gradually increased our global presence and now have offices in the UK, US, UAE, Europe, India, and Australia. · We have executed numerous Salesforce, MS Dynamics & other CRM projects and are now their certified consulting partners. With around 200 resources in each segment, we specialize in Mobile Apps, ASP.Net, PHP, and much other prevalent technology project development and support. · We are a Microsoft Gold, Google, Shopify, and BigCommerce partner. · We have been awarded as the Best eCommerce solutions provider by Clutch, UK. · Honda is one of our new premium clients and we are developing a Tool/Game using AI and AR. · We helped Fujitsu last year to create a new ‘Guinness World Record for the Largest Tablet Computer Mosaic’. · Have developed a few new great games on 3D and AR (Augmented reality).

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Here are a few questions what can be asked to get your project started on the right foot. 1) What are the Requirements and object for Project? 2) What is the Budget? 3) Client has any reference for the work to be done?

Question 6

What makes your pricing competitive?

Accepted Answer

As a blended onshore and offshore full-stack IT solutions firm, we have the advantage of offering our clients local communications and high-quality project management with professional cost-effective development solutions. Seeing as we manage over 800 skilled resources in our own offshore development centres, we pride ourselves on being on average 4-5 times more affordable than local IT companies.

Question 7

How do you normally charge for your service?

Accepted Answer

For ad-hoc maintenance support, we can assist you on a bucket model where the hourly rate varies from AU $25 - $40 depending on the technologies and support needed. You can purchase 10, 20 or 40 bucket hours which can be utilized over 6 months’ time. We can also offer you daily hiring, the hourly quote of which depends on the technologies required. For an accurate timeframe and cost estimate, please send us a brief description of your requirements needed.  This way, our technical Project Managers can analyse your requirements and compile their obligation-free proposal and cost estimate for your consideration within 24 hours and advise you on which hiring model we recommend.  For more information on our payment models, kindly check the following link to our parent website, which includes the break-down of our hourly rates according to the maintenance work needed: https://www.dotsquares.com/ratecardau/.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in a wide range of services including Web development, App development, Software development, CRM systems and Dedicated developer hiring (all web development technologies)

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We are a CMMi 3 appraised company, which is considered to be a great achievement in the development industry. Usually, only two out of ten IT companies have this kind of accreditation, which ensures that the developed code quality will be of high quality as per international coding standards. This involves rigorous testing and project management processes to be followed and all projects are subject to CMMi audit.  We ensure that the resources we hire always possess at least 5 to 15 years of experience, as we do not hire freshers, unlike many IT companies do in order to save costs.

Dotsquares Australia Pty Ltd

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