Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes I am an insured business through AON. I'm a registered therapist with the International Association for Complementary Therapists (IACT).

Question 2

How did you decide to get into your line of work?

Accepted Answer

After a car accident which required regular massage therapy, I decided to study massage in order to obtain more massages!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I massaged a woman was so happy she recommended her son, her sister, her daughter in law and several employees.

Question 4

What do you like most about your job?

Accepted Answer

Meeting new people, knowing that the person feels better after I have visited. I am driven by results and feedback.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Ask about qualifications and training, check for insurance and association membership, also make sure the therapist brings everything for you.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Do you offer massage to men? No women only. Which days are you available? I work Mon - Sat. Mobile? Yes.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have a strong work ethic and interested in promoting self care, I recommend stretches and postural corrections for you.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Rachel is reliable, experienced, and professional with a Diploma of Clinical massage, Diploma of Holistic Counselling and a Reiki master.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The time required for session, if you would like a reiki treatment ( energy work) or massage with oil or both.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

This question is not relevant for massage as I am unable to suggest any cost saving measures prior to treatment.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

SPECIAL: If you refer two friends to me I offer you a 30 minute free massage for your next session.

Question 12

What makes your pricing competitive?

Accepted Answer

My minimum time for a mobile visit is 90 minutes. This is longer than most therapists. I won't rush you.

Question 13

How do you normally charge for your service?

Accepted Answer

You are welcome to pay by cash or I also carry a mobile credit card device called Square for transactions.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Relaxation massage, intuitive massage. Support for women going through change and transition. Rachel is a trained body worker and therapist.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Rachel brings a wealth of experience to the table, a Diploma of Clinical Massage, Holistic Counselling and a Reiki Master.

Wello Well

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