Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Westcork are fully insured and we guarantee all of our workmanship on our work and our materials come with a lengthy manufacturers warranty.

Question 2

What do you like most about your job?

Accepted Answer

Meeting clients and hearing their stories or what is making them excited at the moment or finding out what they are looking froward to.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should always ask if the Electrician is licensed and insured, if unsure ask to see a license. should any work become faulty damaging your home or business your insurance will not cover it.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Why is your service so good?   We stand out. We give customers solutions and fix their problems and ideas and options for work they need done. We enter the property with respect and leave it cleaner than when we arrived.

Question 5

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

If we give you a time that we are going to call to you, expect us to arrive 5 minutes earlier. We treat your home or business like our own with great respect.

Question 6

Why should a customer hire you over another service provider?

Accepted Answer

Westcork provide all of our clients with a 5 star job. On time and we clean up after leaving your home or business leaving it as it was when we arrived.

Question 7

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

When they need the job completed by. What the budget if any is for the job. Why they have decided to do this job or change an item.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Be very specific when describing the job 2. Give a time frame you would like it completed by. 3. Add as many pictures as you can to the description.

Question 9

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

YES - They get $50 off their next electrical job with us. We like to retain and build relationships with our clients, so we always offer incentives.

Question 10

What makes your pricing competitive?

Accepted Answer

We know the market and the jobs inside out as we specialize in service and maintenance. All our prices are carefully calculated using formulas that take all our overheads into consideration that we have to run a professional business.

Question 11

How do you normally charge for your service?

Accepted Answer

A fixed price on every item, this way the client knows up front exactly how much they are going to be paying for the job.

Question 12

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Specialising in all aspects of electrical work predominantly Domestic and Commercial. LED upgrades, RCD safty switches, power point additions, Fans, comms and much more, enquire today!

Question 13

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

with over 12 years of electrical experience in Commercial, Domestic, Industrial we have got an extensive knowledge form changing a light or ceiling fan to wiring a warehouse start to finish. Licensed electricians and accredited cablers.

Westcork Pty Ltd

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