Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are insured. We guarantee the service level agreed upon will be fulfilled. Our policy is to provide value and results to our clients.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We have a passion for online marketing. We are a team of online marketing specialist that worked our way through corporate media companies. We decided to open our own agency to provided better service to our clients.

Question 3

What do you like most about your job?

Accepted Answer

We love getting clients results! We feel successful when you are successful. Without happy clients getting great results we wouldn't survive.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have a wealth of knowledge in the online marketing space. We utilise world class best practice SEO techniques and best practice conversion optimisation techniques. There are no shortcuts when it comes to online marketing, only hard work and effort get results.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Our goal is to provide a service that meets your needs and leaves you feeling as though you got the deal of a lifetime. All of our quotes are tailored to your business requirements meaning you get exactly what you want and at a competitive price.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Your industry, location and how competitive your market is. These factors will determine how much effort is needed in getting traffic to your website. If you are in a major city and in a competitive industry more effort is needed to get your website to rank.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Tip 1 - Buy you own domain name (www.youbusinessname.com). Its easy, takes about 2 minutes and leaves no confusion over who owns it. Some agencies offer this as a service but really are just putting a mark up on something you could easily do yourself. There are many places to buy a domain name. Easiest thing to do is type "domain name" into google and the most reputable companies will pop up in the results. Shop around you will find most .com.au domain names are roughly $16.00 per year. Tip 2 - Create a free Google Business Listing by going to https://www.google.com.au/intl/en/business/ If managed properly this can provide you instant coverage on Googles search engines map section. Great way to get free exposure. Tip 3 - Don't rush into a purchasing decision before you know a provider is going to deliver on everything you need. Get at least 3 DETAILED quotes so you can compare what your are getting. Also steer clear of cheap nasty websites. If something sounds to good to be true it probably is. We strongly believe that it is worth investing a little extra in web design to position your business and brand as reputable and professional. A cheap nasty website could turn potential customer away costing you thousands in revenue.

Xpanda Media

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