Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Google's policies strictly prohibit us (and everyone else) from guaranteeing you page one rankings.  However, you're more than welcome to visit our site and speak to our clients directly about their experiences working with us.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Nathan Harding started Yo Media in 2013 after seeing a gap in the local SEO market. With a knack for technology and design, Nathan sold his newspaper and began building websites and offering SEO services to local and national businesses.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

You can visit our home page to hear what customers have to say about us. Also, you can Google or Facebook us to read our customer reviews.

Question 4

What do you like most about your job?

Accepted Answer

Getting phone calls from our customers who say that everything is working great and their phones are ringing with new leads and jobs. Hearing that is the best thing about this job, it gives us a sense that we are really contributing to the lives of others.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Can you send me an example of the report you will be providing each month?  Can I speak with some of your current customers? How do you measure how many new leads and customers I get each month?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How long will SEO take to start working? Depending on the competition you face online from other businesses, your website should start moving up the ranks by the second month, and as the momentum builds, first page rankings are typically seen within 4-6 months.  How long will it take to build my website? Normally, we can get your site built within 4 - 6 weeks.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We eat our own dog food. (Sorry, what?)  Every marketing strategy we recommend to you, we also do for ourselves.  If it doesn’t deliver results for us, then we wont recommend it to you.  We know that marketing is all about getting more customers. Nothing else.  You’re not investing to be number one in Google. You’re not buying a fancy Facebook page or a wonderful-looking website.  You’re buying more customers. Period.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We will get you more leads and more customers in the next 90 days than you've had in the past 12 months.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

What do you want from a marketing campaign? If it's more customers, how many? If it's an increase in monthly revenue, how much? What's your one objective from a marketing campaign that if we nailed it, would change your business?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1.  Use Google's Keyword Tool to find out what your customers are searching online.  Pick the top 10. 2.  Update your website's plugins and back up your website. 3.  Make sure Google Analytics is installed on your website and it has been registered with Google's Search Console.  If you need help with any of this, please contact us.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

FREE SEO AUDIT of your website.  Normally $347. The report will show you: i) the top 10 keywords your customers are searching online; ii) where you currently rank for these keywords; iii) your top 3 online competitors; iv) what's required to get your site to #1 in Google.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is competitive as it typically represents only 4% of the money we generate in sales for our customers.

Question 13

How do you normally charge for your service?

Accepted Answer

Website Design - 50% upfront, 50% upon completion. SEO - monthly retainer. Google Adwords - monthly retainer. Facebook ads - monthly retainer.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Search Engine Optimisation (SEO), Responsive Website Design, Google AdWords, Facebook Marketing.  Typically, we work with business owners who offer a product or service in their local area and want to maximise their presence online.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have over to 6 years experience getting local and national businesses on the first page of Google and currently service hundreds of happy customers Australia wide.

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