Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

100% insured and guarantee best quality workmanship with all our services. We base our service on our past experience and learnings.

Question 2

How did you decide to get into your line of work?

Accepted Answer

After completing my degree in Information Technology (majors in E-Commerce) I started working for an online marketing company in 2004. This lead me to understanding the need for what I do now.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We've done business with over 1000 clients by now. We've got a number of stories to tell, but the best ones are the ones we can feature to show our results and growth of client's businesses. In the past 2 years, we've managed to turn a number of businesses into 7 figure businesses.

Question 4

What do you like most about your job?

Accepted Answer

We enjoy solving problems and delivering results. It is important to understand what is most important to clients and being able to deliver that.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

The customer should ask about best practices and what experience we can provide as a plan of action. Some clients tend to tell businesses what to do, which is wrong and often does not bring the desired outcome.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Clients often want to know the deadline and how they can help make things faster. By providing us all the necessary information at the start, we are able to deliver our work much faster.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We are a team of 8 located in Brisbane, Gold Coast and Melbourne. We have all the necessary skills to complete your work and be able to deliver it locally should there be any need for that. We have a large portfolio and have done many similar projects in the past.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We have over 9 years experience and are certified by Google. Being a Google partner allows us to provide the best solution for you. Our prices are competitive with the focus on ROI rather than design.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We have a checklist that we get our clients to follow. This makes it easy for everyone. Please see our checklist here https://yews.com.au/website-checklist/

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

To save some money, the customer can do the following. Firstly, have a clear plan of what they are looking to implement online. Secondly, research their competitors. Finally, the customer can save some money by understanding the scope of the project and what is required on their behalf.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer complimentary evaluation of online marketing for anyone wanting to work with us. This is available on our site via https://yews.com.au/evaluate/.

Question 12

What makes your pricing competitive?

Accepted Answer

We've got extensive knowledge in industries like tradies, personal tradies, beauty and cosmetology clinics. Having multiple past projects from the same industry allows us to fine-tune the business processes conducted by those businesses online.

Question 13

How do you normally charge for your service?

Accepted Answer

It all depends on the project. We either work on hourly rate or project rate. If we charge per project, we usually require 50% payment upfront.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our specialty is Google Adwords and ROI marketing. We structure all of our web development around this concept. This way we are able to get our clients a measurable result.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Currently Google Partner, Infusionsoft Partner, in-depth knowledge of Wordpress, OpenCart, Magento and other solutions. Our staff is knowledgeable and is qualified to do the work.

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