Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are are fully insured with professional indemnity and public liability insurance.  Whilst we make no guarantee as to the performance of any investment we do guarantee the quality of our work.

Question 2

How did you decide to get into your line of work?

Accepted Answer

My passion for property investment inspired a career change from veterinarian to buyers agent.  I have never looked back since!

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

I was once asked to inspect a property with a baby or a dog to make sure that their were no evil spirits in a house!

Question 4

What do you like most about your job?

Accepted Answer

Sourcing homes and investment properties for clients is an incredibly rewarding experience...and who doesn't love inspecting properties all day everyday!

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should check that providers have the necessary licenses, memberships and are appropriately insured before signing appointment of agent documents.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Customers are asked to consult our website for answers to frequently asked questions including fees, services, and more general information.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Your Property Hound is completely independent.  We do not receive any payments from developers, sales agents, solicitors, building inspectors, property managers or other professionals.   Our only motivation is to find the best property to suit your needs.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Your Property Hound is a boutique owner-operated business.  You will be dealing directly with the buyer’s agent throughout the process.  You can be assured that every enquiry will be handled promptly, confidentially and professionally. Your Property Hound is completely independent.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Whether they are looking for an investment property or a home; and their preferred areas, budget and characteristics of the property.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

In order to save money clients are advised to: (1) first obtain their finance approval (2) check that they are legally able to purchase property and (3) consult their accountant and solicitor to determine the best entity to purchase the property in.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would like to offer to Oneflare customers a free suburb report of your choosing - just mention this offer when you enquire.

Question 12

What makes your pricing competitive?

Accepted Answer

Our fees/services include searching and inspecting suitable properties, negotiating the purchase price and contract conditions, and managing the settlement process.

Question 13

How do you normally charge for your service?

Accepted Answer

We charge a flat fee (rather than a commission) for our buyers agent services. The fee is fixed, transparent and competitive.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are a small, owner-operated business and work with investors and homebuyers to purchase residential property in Brisbane and surrounds.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have been active in the Brisbane property market as a home-owners, investors and buyers agents since 2004.  We are members of the Real Estate Buyers Agent Association of Australia, REIQ and PIPA.

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