Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a fully insured business with a valid certificate of currency,and ABN number. We provide a 100% satisfaction guarantee.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We decided to get into cleaning as its something that we actually enjoy, and then satisfaction we get at the end of job is what makes our Job worthwhile.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We had a client who was very busy with work commitments and she ran out of time to fold her washing, so to free her time up when we got home we folded and stacked her washing for her. The client was absolutely wrapped.

Question 4

What do you like most about your job?

Accepted Answer

The most satisfying thing about cleaning, is the amazing end result and a happy message or smile from our customers, makes our day.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Is your service professional insured? is your service professional police checked ? What is included in the service ? What are your current promotions ?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our most commonly asked question is about how long is the clean going to take? Our answer is between 2-4 hours.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

All of cleaners are police checked and go through a strict hiring process to ensure that we are hiring the most trustworthy and reliable staff for the job.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are timely, friendly and efficient. We will go the extra mile to ensure our customers are happy with our service.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Generally when it comes to cleaning just how many bedrooms and bathrooms at your property., as for commercial how many offices.lunch rooms, and restrooms.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Zirconium cleaning services is about providing our customers with the best service we possibly can. If there is something the customer didn't get around to, for example folding the washing, we'd be more than happy to assist at no extra cost.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are currently offering any of our Oneflare customers a 5% discount on all of our services,just mention zirconium Oneflare discount at the time of booking.

Question 12

What makes your pricing competitive?

Accepted Answer

As a company we pride ourselves on our quality of service to our customers, and provide our customers with regular discounts on our services,and at a competitive rates

Question 13

How do you normally charge for your service?

Accepted Answer

We generally charge our services at a fixed price but are also able to charge by the hour as request.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Residential and commercial cleaning. From Vacate cleaning through to regular servicing of properties through Perth metropolitan area.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have cleaners within our company that have 10 years experience in cleaning, residential and commercial properties. At Zirconium Cleaning Services keeping our employees up to date with training is our first priority, for safety and to ensure our high quality standards are met.

Zirconium Cleaning Services

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