Jobs completed by MetaWeb IT (9)
Jobs completed (9)
John hired MetaWeb ITVerifiedMay 25, 2017Job Type: Computer RepairLocation: Toowoomba, QLDType of system: Windows desktop, Help with: extra ramJohn's Review
Carl was excelent on time quick and efficient. I would definately use hiss Service again.Jun 2, 2017
Chris hired MetaWeb ITVerifiedMay 22, 2017Job Type: Computer RepairLocation: Toowoomba, QLDJob Description: I have a hp desktop that is about 6 years old. The disk drive does not read discs anymore.Chris' Review
Chris hired MetaWeb IT for their Computer Repair job.Jun 5, 2017
John hired MetaWeb ITVerifiedFeb 22, 2017Job Type: Computer RepairLocation: Toowoomba, QLDType of system: Windows laptop, Help with: WIN 32 error. computer wont startJohn's Review
John hired MetaWeb IT for their Computer Repair job.Mar 3, 2017
Graham hired MetaWeb ITVerifiedNov 10, 2015Job Type: Computer RepairLocation: Ballard, QLDJob Description: Clean up of the computer and elimination of items such as requests to buy programmes for cleaning and scanning the computer. I cannot remove these annoying, intrusive items. Clean up any viruses in the machine and get it back to functional health. Toshiba laptop. IGraham's Review
Speedy response with professional effectiveness. I was happy to have a concerned capable technician to overcome red problem in such a fashion.Nov 24, 2015
Dee hired MetaWeb ITVerifiedSep 10, 2013Job Type: Computer RepairLocation: Athol, QLDJob Description: My computer had a virus. i had it wiped clean by a tech, they then put my photos and music back onto it, (i dont have back ups of my photos). the code for windows no longer works (my computer says its not genuine). the computer is now running quite slow and freezes. I have tried to install my 'the sims 3' games and they wont even install as the "video card is not supported". this worked fully before it was sent for repairs. there is also no sound any more, even through the moniters own speakers, although music etc says it is playing.Dee's Review
Amazing! My computer runs faster and smoother than the day I bought it!Last edited Sep 26, 2013
More reviews (8)
MichaelVerifiedLast edited Mar 4, 2014
It has been an ongoing pleasure to deal with Carl at MetaWeb IT. We have been working with Carl for a number of years now through both our businesses Websites. The service has been second to none, prompt and efficient. I would (and do) recommend MetaWeb IT to anyone. I look forward to many ... It has been an ongoing pleasure to deal with Carl at MetaWeb IT. We have been working with Carl for a number of years now through both our businesses Websites. The service has been second to none, prompt and efficient. I would (and do) recommend MetaWeb IT to anyone. I look forward to many continued dealings with MetaWeb IT. Read more
IvanVerifiedLast edited Feb 28, 2014
Carl at MetaWeb It has always provided us with friendly, prompt and helpful service where we have needed his services. We would highly recommend him.
KarenVerifiedLast edited Feb 28, 2014
Created a great website for us here at AFF Creations & AFF Motorsport and maintained these sites for over 2 years. No assistance is ever a problem, no matter how small or large.
MarkVerifiedLast edited Feb 28, 2014
very good always been reliable and knows his stuff
TimVerifiedLast edited Feb 28, 2014
Great customer service and they know IT like no one else
Frequently Asked Questions
How can a customer save money before you start the work? Please give 3 tips
IF POSSIBLE: Make sure your Internet Security or Antivirus is up to date. Make sure you have backed up your computer (if possible). Make sure latest Windows Updates are installed on your computer.
How do you normally charge for your service?
We charge an hourly rate which is very competitive compared to other providers.
Visits over 10kms outside Toowoomba attract a travel fee
What makes your pricing competitive?
Because I'm mobile and a one-man operation, there's no overheads to cover, and I've seen many mobile computer techs over-charge & under-perform. My mission is to under cut my competitors and still give you the best service possible.
Why should a customer hire you over another service provider?
I provide thorough, efficient service, and explain everything in easy-to-understand terms. Nothing is too much trouble for your needs.
Is there a particular aspect of your trade or industry that you specialise in?
I specialise in dealing head-on with viruses, malware, trojans and ransomware; tough problems that I love to tackle! Customers need someone that can clean all the mess out and make things work great again and I do that!
What are the typical things that you need to know before you can provide a quote to a customer?
I like to know what version of Windows (Vista, 7, 8, 10) they have before I am able to give a quote for a job and whether it is a desktop (tower/case) or a laptop.
Are you an insured business and do you guarantee your work?
I am an insured business, and I guarantee all jobs that I take on to be to the satisfaction of the customer upon return.
What makes you the most reliable and trustworthy person for the job?
With the large number of reviews reflecting my customer base of over 500 unique customers over the past 5 years, and range of scenarios with systems repaired, I am well & truly capable for the majority of tech problems.
What questions do customers commonly ask and how would you answer them?
"How long will it take?" - I set a timeline of up to 5 business days; this make be more if hardware needs to be ordered to repair a customer's system.
Are there any special offers you would like to offer to Oneflare customers?
If you like & share our Facebook page as well as leave a review, you can get 10% off your next repair job!
What do you like most about your job?
I am passionate about making customers' computing experience better; it shows through my integrity, willingness to go the 'extra mile' and also after sales service.
Do you have a favourite customer story you would like to share?
On several occasions I've been able to rescue important files from systems that are very old and have been otherwise not retrievable by others, and used professional methods for rescue & recovery to bring computers back to working even better than before.