Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Performance Arboriculture is fully insured and can supply a copy of our Certificate of Currency - Combined General & Products Liability Insurance; if needed for your records.  All of our work is guaranteed.

Question 2

What questions should a customer ask to hire the right service professional?

Accepted Answer

Does the company work to Australian standards? Is the company insured for Public Liability? Are they a qualified member of QAA (Queensland Arboricultural Association)?

Question 3

Why should a customer hire you over another service provider?

Accepted Answer

We guarantee satisfaction. We are prompt friendly and professional. We are one of the most experienced tree experts in South East Queensland and can confidently guarantee safety and a well performed job .

Question 4

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Discounted Winter Rates. Winter is our quietest time so we discount prices to entice more customers to engage us during this time. It is smart to get your trees trimmed or removed in Winter.

Question 5

What makes your pricing competitive?

Accepted Answer

We consult and taylor the correct resources to complete the task efficiently and cost effectively. We have multiple options in regards to types and sizes of machinery and Crews to keep our prices very competitive .  Smaller jobs may only need a small crew with smaller truck and chipper for example.

Question 6

How do you normally charge for your service?

Accepted Answer

At Performance Arboriculture we have a full time Estimator who will promptly attend to our clients requests for pricing, He also arranges the timing of works and is the liaison officer throughout the entire process. Job requirements in the industry vary greatly and therefore so do the rates. Our estimator assesses the job requirements and calculates the best possible price.

Question 7

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in the larger , more difficult tasks that require more skill and experience. We have gained the necessary level of experience and techniques to confidently perform these challenging projects and have a perfect record and success rate.

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

We have vast experience (25years)in removal and pruning of all types of trees in all situations that can occur in domestic scenarios. Our specialty is large tree removals or pruning to Australian Standards. Our Staff have Certificate 3 in Arboriculture and have safely and carefully completed 1000's of Tree removal and pruning tasks throughout Brisbane.

Performance Arboriculture

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