To meet our high standards, all verified business qualifications have been reviewed by Oneflare.
Completed Jobs (5)
Pool Cleaner Job VerifiedSarah , Elizabeth, SAJanuary 27, 2015
Hi, I have just bought a house with a pool. Have never owned a pool before and prior to ongoing maintenance needs. It really needs to be treated, cleaned and tested. It has been over a month. Has eg to go green but would really love to get it sorted.
Pool Cleaner Job VerifiedAlanna , Fairview Park, SAFebruary 13, 2014
It's green at the moment
Pool Cleaner Job VerifiedCraig W , Bibaringa, SAOctober 10, 2013
Other Reviews (0)
Frequently Asked Questions
Are you an insured business and do you guarantee your work?
Pool Guys... Mobile Pool and Spa Care is Fully Insured and all work is performed to the highest of standards to ensure ongoing customer satisfaction. Fully qualified techs.
Why should a customer hire you over another service provider?
With over 30years in business we pride ourselves on Customer Service and Customer Retention. Our aim is to have 100% customer satisfaction and endeavour to attend to your needs whenever required.
How do you normally charge for your service?
We accept... Cash, Visa, Mastercard, Cheque, and have Eftpos Facilities in all of our Mobile Vans.
Is there a particular aspect of your trade or industry that you specialise in?
We specialise in the complete maintenance of Pools and Spa... for residential and commercial, Cleaning, Repairs and Maintenance, Chemicals.
What are the typical things that you need to know before you can provide a quote to a customer?
Sometimes it is hard to provide a accurate on the proposed work to be completed due to the fact that customers want a price over the phone.
In our line of work there a many considerations to take into account like Chemical readings and balances.
What makes your pricing competitive?
We are a family owned and operated business with no franchise fees to pay, so this enables us to keep our prices at a competative level, in turn we maintain our customer service to the highest of expectations.
Do you have a favourite customer story you would like to share?
I had a lady from a rather well to do suburb call me to ask my opinion on her green pool. This lady proceeded to tell me that she put Nappy San in the pool as it is suppose to take the hardest stains out of clothes so it should work a treat in her green pool.Needless to say she was wrong but i dare not tell her ... i just attended to the green pool and let the results speak for themselves.
Are there any special offers you would like to offer to Oneflare customers?
Discounts Applicable to new customers for March/April 2013.
What experience, skills, qualifications or training do you have to make you the right person for the job?
Pool Guys are an independantly owned and operated pool servicing business.
Our main focus is on getting your swimming pool Chemically Safe and looking its best.
We use quality chemicals to get your pool LOOKING PRISTINE, without the big up sell on products you don't require.
Being independantly owned with no shop leasing overheads means we keep our prices down. Servicing your pool is what we do best.
If you live in the Adelaide Inner or Outer Suburbs,or even the Country Regions contact POOL GUYS today and see how good your pool can look.
We are available for one off cleanups, scheduled servicing, or to replace or repair old swimming pool equipment.
S.A. Owned and Operated.... We are a family business.
Sit Back... RELAX... and let Pool Guys do the rest.
How can a customer save money before you start the work? Please give 3 tips
Ensure pool has plenty of water to enable us to perform our duties on the day.
A Thorough description of area and requirements,as well as history provides us with accurate information.
What do you like most about your job?
We meet some wonderful people in our chosen occupation,and form valued friendships .
Also being outdoors all day and doing a job i and my team are happy doing makes day to day work a pleasure to perform.
What questions do customers commonly ask and how would you answer them?
Can we do the work today, It seems everybody is in a rush today and time poor.In most cases we can usually attend to the customers needs within 24 to 48 hrs.We will always do our best to accomodate the customers requirements.
What makes you the most reliable and trustworthy person for the job?
Our aim is to satisfy all customer concerns,as customer satisfaction and retention is our business. We will always offer honest and straight to the point advice,at a competative price.
What questions should a customer ask to hire the right service professional?
Is the person you are about to hire Trustworthy,Are the staff honest and trustworthy, do they have the necessary insurance to cover you in case of incidents arising,Will they guarantee workmanship performed,and is the price quoted fixed.
How did you decide to get into your line of work?
Office hours dont suit, 9 to 5 everyday is not on the agenda.We love working outdoors,providing a service to our regular clients and also meeting new customers and attending to their requirements.When you love what you do it becomes obvious to your customers.