Bachelor of Multimedia Studies
TD Interactives, Thusara was quick and efficient and great value. He could not have been more helpfull
17 Nov 2014 (last edited 17 Nov 2014)
TD Interactives Web Design offers the following services:
Frequently Asked Questions
Why should a customer hire you over another service provider?
At TD Interactives the highest emphasis is placed on total customer satisfaction. We have been designing websites for nearly 10 years and throughout our long service we've never had an unsatisfied customer. To put it simple, we are reliable, friendly and affordable.
What experience, skills, qualifications or training do you have to make you the right person for the job?
We are a team of two and the main designer has unique combination! He has a Bachelors Degree in Multimedia Studies from the Central Queensland University in Melbourne. With an artistic eye and a very high level of attention to detail he designs and creates websites that exceed the expectations of many clients. He is also the code Guru with an Advanced Diploma in Computer Systems,enabling him to deal with all the complicated computer nuts and bolts. The design coordinator has a law degree from the University of Westminster in London and he provides the content for the client's website, if it is requested. He also makes sure that every web project run smoothly until completion and liaise with the client in order to make sure that they are 100% happy.
Is there a particular aspect of your trade or industry that you specialise in?
We only create websites for small businesses and this has enabled us gain an expert understanding of small businesses than any other web design firm. Therefore, we regard ourselves as the best place in Melbourne to create and design websites for businesses like yours. With an expert know how about the needs of small businesses we can create the perfect website that suits your business. As we do not venture into extravagant design projects with large corporations we can maintain a close relationship our loyal customers.
What makes your pricing competitive?
Our long experience in web designing has confirmed that many of us require a five page website which promotes the key aspects of the business. We have designed a price package that suits most small business websites for only $450. Beat that!
Are there any special offers you would like to offer to Oneflare customers?
There is an exclusive offer to everyone coming through OneFlare whereby customers who choose to create a website are given 10% discount of the total invoice price.
How can a customer save money before you start the work? Please give 3 tips
Tip 1: Go to the web designer's own website and have look at the recent work they've done. Are the websites listed in the portfolio fully function or do they carry a message like "site under construction". You may also want to check whether the links work properly and the the site is functioning smoothly. Tip 2: Check whether if the pricing is clearly stated and you know what you are paying for before you commence the project so that there are no surprises when your website is completed. Tip 3: Make sure you know what exactly you need from your website as there is a good chance that you might be tempted to pick up unnecessary 'goodies' web designers offer you.
What are the typical things that you need to know before you can provide a quote to a customer?
We deal with small business just like ourselves. So it is important for us to know your exact requirements so that we can give the best website that suit your business, trade or profession. We do not deal with e-commerce or shopping carts in the websites we create.
Are you an insured business and do you guarantee your work?
As a web design firm we are not required insure our business. However, we take our customers, both existing and potential, very seriously and guarantee them to have all the work requested to be carried out according to the times and fees agreed.
What makes you the most reliable and trustworthy person for the job?
We have been creating websites for businesses for almost 10 years and so far we have haven't had any unsatisfied customer to date. All our customers are extremely happy with the work we've done for them and they regard us as honest, reliable and friendly.
What questions do customers commonly ask and how would you answer them?
Almost always the first thing we get asked is by a customer is "how much?" This is why we have clearly drawn up a web design package for $450 for a 5 page websites, we we believe to be an unbeatable price for a website.
What questions should a customer ask to hire the right service professional?
Firstly the customer needs to know whether the designer is competent to carry out the project until completion. Secondly, it is a good idea to review the recent websites the developer has done. This will enable you to get a rough idea about what you might get from the web designer you choose.
What do you like most about your job?
Most people think that there is nothing more boring than sitting in front of a computer screen and doing technical stuff that nobody could ever understand .Well, actually this isn't true! Every web design project is totally unique and we get to deal with clients from all walks of life. And it's a lot of fun, too!
Do you have a favourite customer story you would like to share?
Once, a roadworthy inspection garage contacted us thanks to a word of mouth from one of our existing customers. The new client was an absolute delight to work with as he provided all the necessary details on the very first day and we manged to finish the website in 4 days!
How did you decide to get into your line of work?
As mentioned earlier we have a unique combination of IT skills and design skills. We possess the expertise to deal with faulty computers as well as design great looking graphics and websites. We were dealing with computers and graphic designing from a very tender age and through a degree in information systems and multimedia we have matured and been able to set up our own business to serve the growing needs of businesses in and around Melbourne.
How do you normally charge for your service?
We always quote before starting any work so there are no surprises to either of us once the project is completed. Our basic web package is clearly set for $450 for a 5 page website, and if you require additional pages or other components we will always quote before commencing work. .