Oneflare Credits is a simple payment solution that will give you more freedom to quote on the jobs you want, when you want them.
How are quotes priced?
- Quote prices are based on the popularity of the job and calculated using factors such as the type of work, the job size and its location.
- The cost of quoting on a particular job is the same for all businesses, ensuring fair competition for all.
- Prices for quoting on individual jobs will be displayed on the bottom left-hand corner of the job, under the business’ leads dashboard.
How are credit packs priced?
A range of credit packs are available in a variety of sizes to suit every business:
How can I check my credits balance?
- Your credits balance will be displayed at the top of every page in your account, on the right-hand side next to your name:
- Your credits balance will also be displayed before you submit each quote, on the ‘Save and Preview’ screen.
- Alternatively, you can check your credits balance at any time in your ‘Account Settings’. Just click onto ‘Billing’ to view the balance.
- The ‘Quote History’ tab will show how many credits you have spent on recent quotes.
When am I eligible for a credits return?
- Your credits will automatically be returned if your quote hasn’t been seen by the customer within 48 hours. Please note that this will be voided if you click the customer’s phone number or the call button in your Oneflare for Business app.
- If the customer informs Oneflare they no longer need the job done.