- Oneflare /
- Property Management /
- QLD /
- Brisbane /
- Petrie /
Affinity Property Australia Pty Ltd
Completed 3 jobs on Oneflare
ABN
Rating summary
4.5
Total average rating based on reviews from Oneflare and 1 other platform
5.0
23+ reviews4.4
122+ reviews
Business contact details
Address:25 Dayboro Road, Petrie, QLD
Year founded:2003
Opening hours
Friday:
Open 24 hoursSaturday:
Open 24 hoursSunday:
Open 24 hoursMonday:
Open 24 hoursTuesday:
Open 24 hoursWednesday:
Open 24 hoursThursday:
Open 24 hoursBusiness description
Badges and awards
On-Time Guarantee
Accepted payment methods
Cash
Cheque
Direct deposit
Browse property management experts by suburb
- Lawnton
- Kallangur
- Bray Park
- Strathpine
- Dakabin
- Warner
- North Lakes
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- Brisbane
- Redcliffe
- Caboolture
- Morayfield
- South Brisbane
- West End
Services
Qualifications
To meet our high standards, businesses are requested to provide as much company information as possible (such as ABN details and any relevant industry qualifications). Oneflare has been provided with the following details for this business:
ABN - 82603030020
Professional Indemnity Insurance
Queensland Government - 3922224
REIQ Certificate of Accreditation
Reminder: If your job requires a qualified or licensed tradesperson, always request details regarding any relevant professional licences before work has commenced and check those details on relevant industry databases to ensure they remain valid.
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Reviews (154)
Abhijit J
Google review
27 Feb 2024
I am a NEW property investor and my previous property managers in QLD were poor with communication through calls and updates given to me. Even the tenants were inappropriate raising maintainance requests and having an unapproved pet which i had no idea about. I am thankful to Jodie and Vanessa from Affinity because they helped clear the air in just 2 days after switching to Affinity Property Management. Before I made the change to Affinity I spoke to Jodie and discussed in detail my expectations and requirements of a property manager. I found Jodie to be very knowledgeable, honest and communicating daily with calls to me with updates as promised. Since I made the change to Affinity Property they have shown themselves to be much better than the previous managers of my property. I have peace of mind that Affinity is managing my property. repliedAffinity Property Australia Pty Ltd27 Feb 2024
Hi Abhijit, Thank you for your wonderful review of Jodie, Vanessa, and our team. We appreciate your kind words and your feedback about our service. We also appreciate the trust and confidence you have placed in us to manage your property. We look forward to helping you over the coming years and ensuring your investment property is well managed. Please reach out to us at any time if you would like to discuss any property-related matter. Our team has a wealth of experience and enjoys sharing our real estate knowledge with our clients. Kind regards, Sean McCreanor Managing DirectorF T
Google review
01 Feb 2024
I've been a property investor for over 3 decades and my previous property managers in QLD were a nightmare, there was a revolving door of incompetent staff and the tenants were of poor quality. I spent hours researching reviews of property managers in the area and Affinity were one of the few that made the shortlist. Before I made the change to Affinity I spoke to Sean and discussed in detail my expectations and requirements of a property manager. I found Sean to be very knowledgeable, honest and over time since I made the change to Affinity Property they have shown themselves to be far superior to the previous managers of my property. Affinity found much better quality tenants who are taking care of my property and rent is consistently paid on time. Not all property managers are equal and I have peace of mind that Affinity is managing my property. repliedAffinity Property Australia Pty Ltd02 Feb 2024
Hi Frank, Thank you for your kind words and wonderful review. Our team sincerely appreciates the confidence and trust you have placed in Affinity Property to manage your investment property. We look forward to helping you with any property-related matters in the coming years. Kind regards, Sean McCreanor Managing DirectorSimon T
Google review
21 Dec 2023
Sean and the Affinity Property Team did a great job selling my investment property in MacGregor. I was impressed with their service and friendly, professional approach. The property sold quickly and was under contract in less than 1 week. I am very happy with the contract price and how the property was marketed successfully especially with a tenant in place. The digital staging, property webbook and digital contract offers allowed buyers to submit contract offers quickly and I was impressed with the professionalism and efficiency of the sales and marketing campaign. Sean explained the process up front and answered any questions I had throughout the sale process. He has great real estate knowledge and was able to answer any technical questions I had regarding the sale of my unit. The marketing campaign was also well-priced and good value for money. I am happy to recommend Sean and the Affinity Property Team to any property owners looking to sell. repliedAffinity Property Australia Pty Ltd08 Jan 2024
Hi Simon, Thank you for your wonderful review! I really appreciate it. Our team has enjoyed helping you and we're delighted that you are very happy with the contract price. We appreciate your feedback on our sales & marketing process. Thank you for trusting us with selling your property and having confidence in our digital staging, property webbook and digital contract offers. We're delighted you sold quickly and for a good price. Kind regards, Sean McCreanor Managing Directorpaul d
Google review
19 Dec 2023
A great agency which I have been a tenant for 7 years now, Kyle and Jodie are like a family too me now and give them 6 stars for looking after me as a TennantPolythene P
Google review
01 Nov 2023
By far the single worst agency I have ever dealt with. If you are a tenant STAY AWAY. They are liars and will do anything to keep your bond. I was on a periodic lease and was given notice to leave right before Christmas, then harassed for not trying hard enough to find a new rental when nothing was even open because of the holidays. I was not given a reason for the notice to leave which I later found out was illegal if you are on a periodic agreement. When I asked for the reason, I was told by Kyle Tether that it was because the owner wanted to renovate so he could relist at a higher rental price. Funny then that two days later I woke up to the sound of a for lease sign being hammered into the front lawn. My neighbour, who was given notice to leave at the same time (duplex), was given a completely different response altogether when he queried why we were asked vacate. Whilst I lived at the property I always received praise at inspections for how well I maintained the home, yet the second I moved out I was told that they would be claiming my bond because the house was "filthy". Suzanne West lied to and harassed me for weeks after I moved out. I received my exit report days after it was legally required to be sent to me. Everything on the list was marked as dirty and/ or damaged including the fly screens that I had newly installed 24 hours prior to vacating; the bathtub, even though the house didn't have a bathtub; and damage that was clearly evident on my entry report. Thankfully, I had anticipated that this was the kind of agency I was dealing with, and had claimed my bond back as soon as I handed the keys back, which I highly recommend any current tenants with this agency do when they vacate. I was told by Suzanne West that she had submitted a dispute regarding the bond. I can only assume she was aware that she did not have a leg to stand on, and was trying to bully me into retracting my claim, as this was also a lie. There was no dispute lodged and I did receive my bond back in full. After my bond was returned, I was also asked to pay for the back yard to be repaired. The damage to the backyard was due to the floods in early 2022 and had been reported to the agency twice but nothing was done about it. I even offered to fix it at my expense during my tenancy so it would be usable but this offer was apparently refused but the owner. Several weeks after I had left the property I received another ridiculous request from Suzanne West to pay $500+ dollars for "cleaning" (no invoice was provided) after she continually refused to give me a more detailed response than "basically everything" when I asked repeatedly what needed to be rectified. She then continually stated in emails that my bond cleaner was refusing to return to rectify the issues that she refused to elaborate on. This was blatantly untrue, my cleaner was happy to return if she was only informed what she was expected to fix, this was clearly communicated to Ms. West many times. The house was actually left spotless so I do understand why Ms. West was unable to provide a response to such a simple question. I was also asked by Ms. West to return to the property to empty the rubbish bins several weeks AFTER the property was already re-tenanted. For clarification, I left the rubbish bins on the curb to be emptied as is requested on Affinity's exit list, and as far as I am aware it is not my responsibility to remove someone else's trash, in fact I believe doing so would be considered trespassing. It was not until I asked Ms. West to stop harassing me or I would contact the office of fair trading (as the RTA recommended) that she finally left me alone. Before I am threatened with court action for defamation as other people with similar experiences have been, please keep in mind that I have written/ photographic evidence and screenshots of everything I have said in this review. I also have a witness for the in person encounter with Mr. Tether. I am attaching photos of the apparently "filthy" state that I left the house in. It was cleaner than it was when I moved in. repliedAffinity Property Australia Pty Ltd02 Nov 2023
Hi Pamela, To correct a few misinformed items we would like to clarify that you were on a fixed-term tenancy agreement not periodic and were issued with a notice to leave to end your fixed-term agreement on 16.1.23 which is after Christmas. Our office actually rang to try and help you find something in a difficult market - not harass you. Unfortunately, you were renting under NRAS prices first and the owner let you stay on in the property for as long as he could without raising rent past your affordability. He then had no choice but to end your tenancy. Which he is allowed to do. Your owner was making lots of decisions at that time. With all due respect, your routine inspections unfortunately were not as you stated. The property was not left in as clean a state as you have asserted and images taken of a large area will generally appear clean but when you focus on specific areas of the property you see how clean things actually are. You were provided a detailed exit report clearly outlining the issues requiring rectification and were given supporting photographs of the same. We have chosen not to share these photos publicly to respect your privacy and not embarrass you. The team always try to work in with our tenants and allow them the opportunity to fix and rectify for a full bond refund. We also have photographic evidence. There are sometimes things to go back and sort out. Sometimes people do need to go back and fix matters. We are sorry if this offended you. Kind Regards Jodie O’Brien General Manager
Frequently asked questions
Are you an insured business and do you guarantee your work?
We are a fully insured business for professional indemnity insurance, management liability, public liability insurance and workers compensation insurance. We also offer a 100% Service Guarantee for our Landlords with a 17 point Service Guarantee checklist.
How did you decide to get into your line of work?
Helping people to get a roof over their head is a very rewarding profession. Safe, comfortable living arrangements are important for every family and good housing is the bedrock of having a stable family and healthy lifestyle.
Unique selling points
Voted North Brisbane’s Leading Real Estate Agent and Property Manager - Over 100 5-Star Customer Reviews - https://affinityproperty.net.au/contact/our-wall-of-happy-clients/
We'll help you Sell For the Best Price with Guaranteed Results - https://affinityproperty.net.au/sell-my-property/
Experts in Property Staging & Styling - https://affinityproperty.net.au/home-staging-brisbane/
North Brisbane's leading Property Management Experts - https://affinityproperty.net.au/invest/property-management-services/
We'll show you how to generate a Better Investment Return on Your Rental Property - https://affinityproperty.net.au/invest/property-investment-analysis/
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