Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

I am a member of the Queensland Law Society. Our practice holds professional indemnity insurance. If for any reason you are not satisfied with our work we will work with you to resolve any issues. It is very important to us that you are a satisfied client.

Question 2

How did you decide to get into your line of work?

Accepted Answer

I have always had an interest in the law and also have always enjoyed working with people. I enjoy the process of assisting people in dealing with what can seem a very daunting process to a person who has a legal issue ot deal with

Question 3

What do you like most about your job?

Accepted Answer

I derive much satisfaction from being able to help people through the difficult and sometimes scary process of a legal matter. Sometimes, particularly in family law matters the relationship between lawyer and client can be a lengthy one and it is very satisfying to work through the process and bring it to an end.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

What experience does the lawyer have in the area of law that relates to your matter. Does the lawyer carry out the legal work himself or herself. Is the lawyer available to attend court for you on the date you are required to attend.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our clients often ask what happens at Court on a criminal or traffic matter. We explain what happens in the court room and what you need to do. When you have engaged us on a criminal or traffic matter we will send you an information package about your court appearance.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

we pride ourselves in the results that we obtain for our clients. When you need a solicitor it is often a difficult time as you may have been charged with an offence of be going through a separation or divorce. We take a compassionate approach to your matter and are there for you every step of the way.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

We are a small law firm where you will get to deal with the principal lawyer on your legal matter.  We pride ourselves on the good results that we achieve for our clients. Yes you can deal with your criminal or traffic matter in court yourself but the results are almost always better when we represent clients in the courts.

Question 8

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

we need details of the events that have lead to you needing a lawyer. eg if you have been charged with dring driving what was the reading, are you wanting to apply for a work licence when and where is your court appearance required..

Question 9

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Make a note of the things you want to discus with us before our first meeting Have any paperwork handy and organised Tell us at the beginning what outcome you are looking to achieve

Question 10

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

If you, after you have engaged us to undertake a legal matter for you,refer another person to us and that person engages us to carry out their legal matter we will give you a cash back bonus on the legal matter that we have carried out for you. The amount of that bonus will depend on the nature of the legal matter.

Question 11

What makes your pricing competitive?

Accepted Answer

We are aware of our competitor's pricing ranges and keep our charges at the lower end of the price range. we operate in cost effective way so that we can keep the costs to you competitive.

Question 12

How do you normally charge for your service?

Accepted Answer

The way we charge for various legal matter varies depending on the nature of eth matter. For most criminal defence and traffic matter we charge a fixed fee. Wills are drawn up for a fixed fee. Other legal work is charged at an hourly rate

Question 13

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are a general law practice but our main areas of practice are criminal defence law, traffic law, family law, conveyancing, wills and estates

Question 14

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Alison Hartvigsen, the principal of the firm has many years of legal experience in Queensland before opening her own practice, AMH Lawyers in 2010. We are a general law practice.

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