Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes my insurance covers $5000000 public liability, $5000000 product liability and $250000 property in my custody or control. I guarantee my works for 5 years towards the material and workmanship.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Having a background in art and looking for a job that requires more field action and is physical , I found painting the closest combination to my personal characteristics and needs.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Not a specific one , after 17 years in painting business and finishing almost 1200 painting projects, what stays bold in my memory is the happiness and the joy of my clients after seeing a finished work and the fact that many projects started from a little area and developed to a much bigger areas

Question 4

What do you like most about your job?

Accepted Answer

I genuinely like the whole transformation that occurs when painting an area. We turn unpleasant areas to lovable ones, we upgrade the look of the properties and add to their value, we finish the job, and most importantly we bring smile to faces.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

They should ask about their experience and license, then their preparation method because it is the most important part of the job, then the number of the coats and the brand of the paint. Plus the number of the days it takes them to finish the job

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

They normally ask how we protect their furniture while painting and what brand of paint we are using ? We cover all the area including the floor and the furniture by both plastic and fabric drop sheets and we use only premium brands of paint. We have trade account with all major paint brands.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

I have direct supervision over all of my projects and I work with my team, I can provide reference from my past clients, and more importantly , trust is the most valuable asset in my business.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We are highly experienced and only hire qualified painters , we never put our reputation at risk and take pride in what we do. We are fully insured so you leave your house and its contents with the safe hands. We Guarantee our jobs for 5 years.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The size and the condition of the area. Weather or not they are going to change the color scheme or just want to refresh the existing colors. The type and brand of material(If specified by client).

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

By making the area easily accessible and for residential costumers pack as much as they can.  Being co-operative not only effects the price but also will encourage us towards a better work quality

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We offer maximum of one hour color consultancy session free of charge. We offer 10% discount to aged care card holders

Question 12

What makes your pricing competitive?

Accepted Answer

We are working smart and efficient by using highly skilled painters, therefore the time we save will be towards our customers benefit. Value for the money is guaranteed.

Question 13

How do you normally charge for your service?

Accepted Answer

I charge based on the size and condition of the area, and the amount and quality of the material being used in the project. For jobs that are hard to estimate the price we work on hourly basis. Every job has to be discussed and calculated and tailored based on my customers need.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

I am specialized in surface preparation and repairs, color consultancy and interior and exterior painting . Plus I am an expert in spray painting, timber varnishing, two pack epoxy waterproofing , roof and floor painting

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

I have 17 years none-stop experience in painting , I am a qualified painter and have trade licence, plus I have a bachelor degree in Fine Art which enables me to have a good eye for details, color and also fashion trend.

Art Painting Pty Ltd

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