Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Artery Media Design include any relevant insurances for location work and our work-shopping process and progress payment provides a guarantee.  We take great pride in our work and it's important for us to have happy customers .. another guarantee.

Question 2

What do you like most about your job?

Accepted Answer

I am fortunate to have worked in a creative services industry from the age of 16 and I continue to learn and find reward in gaining the confidence of each new client and guiding their business or event to a positive future, it's what I do and am passionate about. You may be surprised to see the importance I place on getting it right for your project.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you have an examples of similar work? Will you provide a written quote? Can you design a website for us as well as our logo and brochure? What about photos for our websites and brochures, can you do that too? What about SEO for our website?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Over 35 years in advertising and media production, specific training, hands on experience and a level of  professionalism not common to this area.  You won't be left waiting for weeks to see designs and unless things change from the brief you wont be hit with extra charges from your quoted price.  Artery Media Design are known for a prompt, reliable service with designs, that in most cases, far exceeds the initial expectations of our clients.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Exactly how long is that piece of string!   No two jobs are ever the same.. and that's the way it should be. Every job is personalized to exactly suit your requirements and desired outcomes.  Our experience makes 'taking a brief' an easy and often insightful and revealing process. We like to workshop ideas, then we can cost it for you from design through to production.

Question 6

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Free initial consultation to establish how we can help to take tour project forward. We will discuss the plans you have for your business or event and the tone and style of presentation you wish to convey.  2. We will explain our design and marketing directions to you so you know we are on the same page. You will be kept informed of all aspects of the job as it proceeds, receiving designs, production costings and timelines to better help your own planning.   3. A progress payment plan, allowing you to opt out.

Question 7

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

Consider our great "Business Starter Pack", for only $500 you get: logo design, business card design, letterhead, follower, DL with compliment slips and monogrammed DL envelope design.   This gets your business looking fantastic from day one.  We also offer package deals on any combinations of our other services.  Mention you saw this ad and receive a further 10% off.

Question 8

What makes your pricing competitive?

Accepted Answer

I have over 35 years experience and a broad range of skills to draw on, I can do more for less. Experience that finds cost effective ways and many skills to bring to the project. I understand the economics of the region and as such don't charge city prices. Beyond the basic design is advertising and marketing advice that you don't pay for. You are also not paying for staff and office leasing.

Question 9

How do you normally charge for your service?

Accepted Answer

Artery Media Design are price sensitive to the local area and can maximize your established budget or find cost efficient ways to achieve best results. Because there are so many variables, an obligation free chat is the best way to see just how much 'bang for your buck' you can get using Artery Media Design for your next project.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Particularly well suited for any new business, event or promotion.   Working from a 'ground floor' we can develop a suite of marketing tools and image branding that will project your business into the future. Creating engaging visuals, targeted advertising, and compelling websites with crafted SEO copywriting.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Over 26 years as producer / director  / DOP for film and video, Cert IV - Web Design [with distinctions], Cert IV - Multi Media. Hands on experience as a graphic designer for press, packaging, screen prints and signage and established business for since 2008. Winner of International and national awards

Artery Media Design

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