Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

we are insured business and we guarantee our work to all our customers as well coz our success is in customers happiness.

Question 2

How did you decide to get into your line of work?

Accepted Answer

Initially , I was looking for job and started cleaning and later I love cleaning profession and started it as Business.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

We value all our Customers on same way and we have many customers who are very happy with our service and would like to work with us continuously.

Question 4

What do you like most about your job?

Accepted Answer

We like when we make place very clean and our customers have happy face. We believe that happiness in customers face is our success.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Customers should ask about work, Skill , reference , Equipment use to do work and time . Furthermore Customers can ask about chemicals used during cleaning and all.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Usually Customers ask about pricing , time , guarantee of cleaning, our staff details and we always provide them true and correct information as per our experience and research.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

our company have always work for the quality service . We always make proper plan and work with trained skilled team .

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

• Our experienced and trained employees follow the seven principles of Hazard Analysis Critical Control Points (HACCP) to assure Food Safety and Workplace Health and Safety regulations are satisfied.   We provides exceptional resources 24/7 and quality service at the best price.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

it is very important to know the place ,size and it's conditions and what customers exactly want form the cleaning company.

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Empty all shelves and make area ready to clean so that you can save time. Ensure with service provider that they won't charge extra for any reasons. Do research for the cleaning company that can provide best service in best price.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We would be able to provide up to 10%-30% discounts if Customers wants comprehensive cleaning on same time . We also like to provide special offer to customers who would like to continue taking our service.

Question 12

What makes your pricing competitive?

Accepted Answer

With highly skilled manpower we provide affordable and reasonable price with qualitative comprehensive service which makes our price highly competitive.

Question 13

How do you normally charge for your service?

Accepted Answer

We normally Quote after inspection and after talking to Customers. For some jobs we do hourly Rate range from $25 to 50.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We are Specialised on Commercial cleaning , House and Starta cleaning, Upholster and Carpet cleaning, School and Aged care cleaning , Hard floor cleaning , End of lease cleaning, Window Cleaning, Pest control and Kitchen hand outsourcing.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With more than 10 years of cleaning experience, Benny Group services certified, skilled team are available 24/7. On our board, we have a team of registered nurses and Health and Safety representative to provide professional support. We are also represented by Quality Inspection Auditors .

Benny Group Of Services

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