Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, we provide insurance for all of our customers, as we are moving their most valuable assets and Yes we guarantee our work.

Question 2

What do you like most about your job?

Accepted Answer

The job is very rewarding in the fact we can help so many people fulfill their dreams of becoming for homeowners, first tenants or simply by giving them the hands to make the move possible.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

- What does your insurance cover and is it valid Australia wide? - Do you ensure our valuables are safe while in transit and how? - Do you have reviews that I can read about your company?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our company prides itself on the staff we have working for us, the removalists are very professional and friendly. We are 100% always on time to the job, if we are running late we will notify the customer ahead of time. Our staff also complete Police Checks upon employment.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

We are a family owned and operated business, we provide an exceptional service for our customers at an affordable rate. Our Removalists are professional and are always on time.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The most important things we need to know are, date you would like to move ( if the date is fixed or flexible), the pick and drop off suburb, what type of items we are moving and how many bedrooms the house we are moving from and to.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

- Book a Free Home Survey, one of experts will come out to your property to have a look at the items we will be moving and then give you an accurate price. They will also be able to offer helpful tips and tricks for your move.

Question 8

How do you normally charge for your service?

Accepted Answer

Our rates start at $85 Per Hour Plus GST - depends which truck is used for your job, where the job is located etc..

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