Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are a PTY LTD company who is fully insured with profession indemnity and public liability to Australian Government standards.  We also use 100% legitimate software and hardware.  All our work is endorse and guaranteed.  All our services are executed locally within Australia.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We are a team at BEVIN Creative and our stories vary. However we are all creative people and love making beautiful impacting work.  We are driven to create a world which is more peaceful, beautiful, understanding and culturally aware.  There is no reason that professional businesses shouldn't have an altruistic vision whilst delivering professional outcomes.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Early on in the life of BEVIN Creative, we approached a company with our services. We were offered to design and print a business card (run of 1000).  Following delivering this little job, the company has continued for many years to supply all the graphic and digital design, online solutions and print requirements for the company.  The list of work also include multiple company branding and marketing support, product design, point of sale packaging and signage, exhibition design and printing, websites and e-collateral, plus much more.

Question 4

What do you like most about your job?

Accepted Answer

We love the flexibility clients allow us to be as creative as possible, which means we provide quality solutions fit for purpose and hitting the desired medium and the perfect target audience.   This trust from our clients is another aspect we take great pleasure in. Our office beams with positivity and energy, and a fair amount of this derives from this trust from our clients and also from the joy we take in producing high quality and integrity full outcomes.   We build this trust through strong and honest professional relationships. We prefer the honest approach... the hard conversations early! This means we will always deliver the 'right' solution based on clear communication.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

What is your company ethos? What experience do you have in the respective field? What areas are your strengths? Are you versatile? What are the delivery times? Are you insured? Is your work performed in Australia?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

What is the turn around time? AT BEVIN we pride ourselves in meeting the clients expectations and requirement. We will meet any realistic deadline and sometimes even meet the unrealistic.  What are your payment terms? Any project under $1000 + gst will need to be paid in advance. All other projects will require 50% of projected prior to commencement of any work and the remainder to be paid at an agreed milestone. Any additional charges will be invoiced at the completion of the project (however all artwork will not be supplied until the account is paid in full).

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

BEVIN Creative as individuals and as a company will always maintain integrity and honesty in all areas of the business. We aim to always produce great creative solutions in design, marketing and consulting.  As a collective we will promise reliable, customer focused excellence in all areas of business and relationships. We will always be responsive to change, and open to alternative new ideas and concepts. We will commit to deliver on what we promise.  We stand by what we say and do!

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

BEVIN is a creative agency specialising in branding, corporate documentation, illustration, website, all forms of media signage and many more. Our design focus is driven from core marketing principles, and we always have a close eye on the demographic to be captured or viewing the designed elements.  Additionally at BEVIN we are amazing at tailoring coded online web solutions. Including both off the shelf and customised platforms, whichever really suit the clients’ needs. We pride ourselves on delivering quality resolutions for current and future requirements.  Our skills include: - GRAPHIC & DIGITAL DESIGN - WEBSITE DESIGN & DEVELOPMENT - CONSULTING & PROJECT MANAGEMENT - DEVICE APPLICTAION CREATION [ANDROID, IPHONE, IPAD, etc] - IMAGE CAPTURING [PHOTOGRAPHY / FILM] - PRINT / MANUFACTURING CONSULTING SOLUTIONS - 3D and 2D VISUALISATION

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

The requirements for each project is variable (ie website design and build compared with brochure design and print). However here are few examples of requirements:  - Complexity of the project - Details of the project (is it a website or property fly through) - Any specific materials, dimensions, specific requirements we must abide by (ie tshirt merchandise only to print on 100% cotton and in one colour) - Is hosting required for the website - Number of pages for brochure/fliers/website - Quantities for printing - Delivery instructions (if any) - Is all the content and materials for the project complete and ready to go. - Is exhibition design/printing/installation required  There are many more points to note... however these are a start

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. A clear and concise brief. 2. Providing all content and imagery complete. 3. Allow BEVIN to help guide the direction the project.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We will guarantee we will deliver the best possible service, and ensure the clearly defined outcome is achieved for the client.

Question 12

What makes your pricing competitive?

Accepted Answer

Our team at BEVIN Creative are not only graphic and digital design specialists... but also brand managers of the highest quality.  We work with every facet of design from conception to completion. Ensuring the integrity of brand and quality of control at every stage of every project.  Our approach is one of brand longevity, wit a clear message, delivered in a strong and clever design.

Question 13

How do you normally charge for your service?

Accepted Answer

BEVIN is a boutique creative firm with highly sought after skilled designers, illustrators and web creators.  Although we do have an hourly rate charge, we prefer to work on a fixed fee structure per project, please contact BEVIN design house to request a quotation.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in pretty much all areas of creative. From branding and corporate documentation, to websites creation, illustration and character development, animation of properties and also characters, all forms of media signage (ie including cars, exhibitions), and much more...

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Our skills include: - GRAPHIC & DIGITAL DESIGN - WEBSITE DESIGN & DEVELOPMENT - PRODUCT DESIGN AND DEVELOPMENT - CONSULTING & PROJECT MANAGEMENT - DEVICE APPLICTAION CREATION [ANDROID, IPHONE, IPAD, etc] - IMAGE CAPTURING [PHOTOGRAPHY / FILM] - PRINT / MANUFACTURING CONSULTING SOLUTIONS - 3D and 2D VISUALISATION

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