Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are an insured business and our work is guaranteed. We will cover anything that our business does  damage to.

Question 2

How did you decide to get into your line of work?

Accepted Answer

We have always been interested in creating things. At first it all usually starts with drawing, then you experiment with images and concepts. Then you things coming to live. Is very contagious and hard to not do it.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

The LinkedIn Marketing Solutions team turned to a trusted design agency, BlueMelon Design to help them with FinanceConnect.  Part of the challenge was to create several assets which were used at the event by numerous key speakers in different locations across the globe.

Question 4

What do you like most about your job?

Accepted Answer

We enjoy the process of helping people to build/refresh brands. See their transformation and how our work helps them adapt and position into new markets.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

• Looking into refreshing my brand and would like to know how BlueMelon Design could help me out • I want to fix how my website looks. Can you help?

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

How much does it cost? It usually depends on the scope of the project including it's timeframe Do I have to pay all at once? If the project is takes longer than a month breakdown payments are available

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Our clients success is our success. We make sure they can trust us by delivering projects on time and aligned with the business goals.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

We design brand experiences through strategy, sophistication & creative thinking. Crafted on a human level. After all is now what you say but the way you say it.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

• Objective/Need of the project  • Budget (this helps customise our offers) • Deliverables (if you have some in mind)

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

• Provide a detailed brief (we can provide template) • Organise a meeting to determine scope of the project • When possible bring things that you like

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We are currently offering a free web or brand analysis that will help determine the new direction for your brand.

Question 12

What makes your pricing competitive?

Accepted Answer

Our pricing is mainly focused in helping our clients achieve in a successful way their business objectivesso we  create custom made offers to guarantee a competitive price.

Question 13

How do you normally charge for your service?

Accepted Answer

We provide a customised and well elaborated quote based on our clients needs. We sometimes value the job on an hourly basis and sometimes on a project basis.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We can help shape the authentic personality and voice of your brand and implement customised strategies that reflect your business plan. We know how to add value to your business; amplifying your brand message and connecting you to the right audience, through insightful concept and seamless design.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Brand Architecture, Brand Strategy, Brand Activation, Brand Management, Brand Collateral, Guidelines & Toolkits, Messaging, Naming, Campaigns, Environmental / Retail, Photography / Illustration, Digtal Strategy, Information Architecture, UX, UI, Web Design & Development, Digital Publishing

BlueMelon Design Pty Ltd

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