Question 1

What do you like most about your job?

Accepted Answer

Being creative, providing solutions for clients that make their cash registers ring or sell their products.

Question 2

Why should a customer hire you over another service provider?

Accepted Answer

Service, Service, Service.  Ideas & solutions. Total project management. The quoted price is the price you pay unless there are changes to the brief, any changes are always discussed and agreed upon prior to commencement.

Question 3

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Depending on the project it is important to provide Quantities Size of finished material Colour schemes The specific wording for the document and who is providing it.  Correct address details Delivery details

Question 4

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Have a clear idea of their target audience What do they want to achieve or communicate Do they have a rough idea of what they are looking for Is there a budget, if so, what is the high and low

Question 5

How do you normally charge for your service?

Accepted Answer

In this industry no two projects are exactly the same. However we are flexible, so you can arrange to have the account run as an hourly rate or we can provide full written quotes before proceeding with work.

Question 6

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Although we cover all forms of design, we have spent a lot of time specialising in technical manuals and catalogues big and small. When the information needs to be clean and clear, we're on it.

Question 7

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

15 years in business, clients of sizes, projects of all shapes and sizes. We use the latest in design software programs to produce fantastic looking material that's just right for your project.  The entire Adobe Creative Suite - Photoshop, Illustrator, InDesign, Acrobat, Bridge & Dreamweaver.

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