Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured and sign a code of ethics with the Carpet Cleaning Association of Western Australia, to guarantee our work and only complete work to the current Australian standard.

Question 2

What do you like most about your job?

Accepted Answer

The level of job satisfaction is very high in my job, being able to restore carpets, tiles and furniture to a fresh clean condition and meeting and building long lasting relationships with our many satisfied clients.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Questions you should ask when hiring a carpet cleaner. Are you a qualified member of the Carpet Cleaning Association of Western Australia. Do you pre-vacuum the carpet as part of your service. Do you move furniture and then place protectors underneath, so it won't mark the wet carpet.

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Breathe Easy have been in business for so long because of our quality and reliability, we have an outstanding industry reputation with many 5 star reviews on google and other review platforms. The client also has the peace of mind that they are using a qualified Technician of the CCAWA.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

As members of the Carpet Cleaning Association of Western Australia, We sign a code of ethics to only work to the Australian standard and provide a guarantee of quality workmanship to our clients.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

Ideally the square meterage of the carpet or tiled areas to be cleaned or the number of seating positions for lounge suite cleaning, also the general condition such as the level of soiling and staining are there any odours or pet stains, the fibre type of the carpet or upholstery is also helpful.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

While we are happy to move your furniture, we do charge a slightly higher square meterage rate to do so. Therefore empty rooms equal a saving for the client.

Question 8

What makes your pricing competitive?

Accepted Answer

At Breathe Easy we don't offer cheap unrealistic pricing, we price our jobs to allow us to offer the best quality service with outstanding results, whilst we are not the cheapest, we still offer great value for money by restoring carpets and upholstery, rather than having to replace them.

Question 9

How do you normally charge for your service?

Accepted Answer

We are generally higher priced than our competitors, due to the very high standard of our service and expertise. Our pricing starts at $242.00.

Question 10

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Animal urine stain and odour removal along with anti allergen treatments including dust mite removal. Fine fabric upholstery cleaning and protection.

Question 11

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Andrew Connell owner and operator of Breathe Easy Carpet Care has over 25 years of carpet and upholstery cleaning experience and holds numerous certifications including Certificate III in Asset Maintenance (Carpet Cleaning) PRM30604, Complete Fine Rug Care, water damage Restoration, IICRC Odour.

Breathe Easy Carpet And Fabric Care

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