Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we are fully insured for all aspects of our cleaning service.From carpet cleaning to window cleaning you can be sure the job will be done right first time everytime thats our guarantee to you!.

Question 2

What do you like most about your job?

Accepted Answer

the challenge and satisfaction that comes when i am able to rise and provide a great result and service to my customers.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

1.what experience and qualifications are possesed? 2.are you comprehensively insured for all aspects of cleaning? 3.do you employ truck mounted equipment? (a special note here) the majority of carpet cleaners use portable units or dry clean.Only truck mounted units are capable of producing the high temperatures,PSI (water pressure) and superior suction required to leave you with the cleanest dryest carpets possible.YOU WONT LOOK BACK!!!

Question 4

Why should a customer hire you over another service provider?

Accepted Answer

As a IICRC certified technician with over 20 years of experience in the cleaning industry,and employing the very latest truck mounted equipment we have perfected our cleaning systems. Our proven agitate,extract,bonnet clean process will ensure the cleanest dryest carpets possible,we are also fully insured.

Question 5

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

carpet cleaning-number of rooms to be cleaned-as a rule of thumb a room is based on or about a bedroom size.The condition of the carpet is also important this can range from very good to very poor. tile and grout cleaning-how many square meters are there approximately? window cleaning-price is determined by the size of the house,example 3br 1bath

Question 6

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

pensioners and concession card holders receive 10% of all work-we also will offer a10% discount to any customer if there neighbour has any work done(discount also applies to your neighbour as well.

Question 7

How do you normally charge for your service?

Accepted Answer

carpet and upholstery cleaning are charged by the room/number of seats@$35-00 per unit. tile and grout cleaning are charged by the square meter@$5-00 per sqm window cleaning is charged by the size of the property to be cleaned.@min charge$50-00

Question 8

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 20 years experience and certified by the IICRC (this carpet cleaning institute only certifies those who have been trained to the latest standards.Although this is not a requirement by law,only professional carpet cleaners will go to the trouble of investing in this certication.

C.J.G Cleaning Services

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