Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

We are not ensured, but guarantee our work 100% every time. There is not a project that we have not completed for our clients and what they have envisioned, and it has been a pleasure working with each and every one.

Question 2

How did you decide to get into your line of work?

Accepted Answer

With a background in the advertising industry, corporate world and management, Chantel Espinosa founded Chanteligence in 2008 to bring business brands to life, having a passion for designing and the technical skills to make everything run as it should.

Question 3

Do you have a favourite customer story you would like to share?

Accepted Answer

Working with our client Delhuntie Youth Care was a unique and rewarding client. Their site was created as a not for profit organisation, relying on charitable donations to help young lives. It was a pleasure to meet their founders and staff members and really tailor the needs of their site.

Question 4

What do you like most about your job?

Accepted Answer

Everything, we love every aspect of it. We have a passion for designing and love all things artistic and creative.

Question 5

What questions should a customer ask to hire the right service professional?

Accepted Answer

Q: Can you work with a template design I like and can you customise it? A: Yes or we can custom build it. Q: Can I see any of your previous projects? Yes, you can see them all in my portfolio on my site. Q: Do you outsource projects? A: All projects are completed inhouse, except for some print jobs.

Question 6

What questions do customers commonly ask and how would you answer them?

Accepted Answer

Our most commonly asked questions from clients is: "Can I add on to my project at a later date?", "Will I be able to make changes on my own once it is complete?" and "Do you provide ongoing support once my project is finished?". My answer is always Yes.

Question 7

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

We have never given our clients a reason not to trust us. We have always delivered on every project and our clients have not only thanked us for a great job, but they have even returned to us with other projects they needed and have always been happy with the work we produce.

Question 8

Why should a customer hire you over another service provider?

Accepted Answer

Designing is our passion and we believe that every business deserves Quality, Functionality, Creativity & Design, no matter what the size. We want to help you reach your goals, so your business can thrive. So contact us today, to see how we can help you.

Question 9

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. What are your projects needs? 2. Do you you know how and what you want your project to function and look like? 3. Are you prepared with all content and materials, so your project can commence?

Question 10

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Plan & Prepare: This helps us understand your needs. 2. Being Ready: Having content and other materials ready to go will meet time frames and saves money. 3. Starting Small: Get noticed, make a presence, add and grow your project at your pace.

Question 11

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

By referring us to any of your contacts who purchase our services in full for either, Web, Design, Print or Photography, you will receive a 10% off voucher to use on any new project or purchase you wish to make at Chanteligence.

Question 12

What makes your pricing competitive?

Accepted Answer

We carefully calculate all costs involved to complete your project from start to finish by asking you detailed questions to provide you with an accurate quotation, so you get exactly what you have envisioned.

Question 13

How do you normally charge for your service?

Accepted Answer

Website Design is billable in sections: deposit, commence works and project completion. Graphic Design may vary: deposit, commence works and project completion or in full up front. Print Media is payable in full upfront. Contact us for more information.

Question 14

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

We specialise in Website Design using WordPress, Graphic Design using Adobe Illustrator and Photoshop, Product Photography using Lightroom, Logo Design, Business Cards, Brochures & Flyers, Brand Identity, Corporate Identity, Stationery, Vectorisation & Print Media.

Question 15

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

With over 10 yrs experience, we create beautiful websites that are responsive, powerful and modern, we design so your brand and business look good and we cater from small to large printing jobs that are high quality and affordable.

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