Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Concept Concrete are accredited building practitioners and carry all insurances required has all building industry standards We provide a 6.5 year structural guarantee on our works, as we are registered building practitioners.

Question 2

What do you like most about your job?

Accepted Answer

We understand that quality works at your property can add significant value to your home, with our team of trades we love working together with our client in ensuring the end result exceeds expectations.

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Do you carry the correct insurances to complete the works - including work cover and public liability? Do you offer traffic management plans? Does your work come with a structural warranties? Do you have the correct licenses to complete the work at our property?

Question 4

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

Concept Concrete is a well-established construction company, which comes with 14 years of experience across the building and construction industry. Michael Roberts, Director and founder of the company is a registered building practitioner and his mantra is ensuring the client is provided with a final project that exceeds expectations  - his biggest concern is trades who are hired to complete the works who may be cheaper, but cut corners and do not fulfil client expectations and compromise a clients project.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

Concept Concrete is a well-established construction company that has extensive experience in architectural concrete and formwork design, in both the domestic and commercial sectors.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

1. What concrete finish are you after?  2. Do you have a timeline in mind? 3. What is your budget? 4. When is the earliest we can arrange an onsite quote? 5.

Question 7

How do you normally charge for your service?

Accepted Answer

Deposit - 10% of the quoted price (to be paid to lock in start date) Pre Pour – 50% of the quoted price (to be paid no later than the day before concrete is poured) Final – 40% of the quoted price (to be paid the day following the completion of work) We accept payment via Visa, Mastercard, EFT, Bank Transfer, and Cheques.

Question 8

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

Our company specialises in exposed aggregate and coloured concrete driveways, plus pathways and entertaining areas – offering an extensive range of products at an affordable price.

Question 9

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Any Domestic contractor needs to have a domestic building license to do any works over $5000, this is a legal requirement of the Victorian Building Association.

Concept Concrete

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