Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes, DD Car Detailing is an insured business that covers 5 million dollars in public liability insurance. We also guarantee our work and take pride in delivering high-quality results. Our team of experts ensures customer satisfaction and we go above and beyond to meet our clients' expectations.

Question 2

Will you require customers to share their COVID-19 vaccination status?

Accepted Answer

No, we will not require customers to share their COVID-19 vaccination status. However, we take safety seriously and follow all recommended guidelines to ensure the safety of our staff and customers. Our team at DD Car Detailing is already vaccinated to minimize any potential risk.

Question 3

What do you like most about your job?

Accepted Answer

At DD Car Detailing, we are passionate about our work, whether it's car detailing or vehicle accessory installation. We take pride in delivering high-quality results and exceeding our clients' expectations. The satisfaction of seeing a happy customer and a beautifully detailed car is what we love most about our job.

Question 4

What questions should a customer ask to hire the right service professional?

Accepted Answer

When hiring a service professional, customers should ask about their experience, qualifications, and whether they use quality products. Additionally, they should look at reviews and ask for references to ensure that they are hiring a reputable and reliable professional. At DD Car Detailing, we take pride in our professional work and our reviews reflect our commitment to excellence.

Question 5

What questions do customers commonly ask and how would you answer them?

Accepted Answer

One common question customers ask is whether we offer mobile services. At DD Car Detailing, we are happy to say that we are a fully mobile service and we can provide car detailing or vehicle accessory fitting right at your doorstep. We pride ourselves on providing convenient, high-quality services to our clients.

Question 6

What makes you the most reliable and trustworthy person for the job?

Accepted Answer

At DD Car Detailing, we have a team of dedicated professionals who are committed to delivering the best possible results for our clients. We take pride in our work and use only high-quality products to ensure a reliable and long-lasting finish. Our commitment to excellence and customer satisfaction makes us the most trustworthy choice for your car detailing and vehicle accessory needs.

Question 7

Why should a customer hire you over another service provider?

Accepted Answer

Customers should choose DD Car Detailing over other service providers because we have a dedicated team that consistently delivers high-quality results at the best price in the Geelong area. Our commitment to excellence, use of high-quality products, and focus on customer satisfaction make us the best choice for your car detailing and vehicle accessory needs.

Question 8

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

Here are three tips for customers to save money before starting work with DD Car Detailing:  1. Book a package deal: We offer a range of car detailing packages that include multiple services, which can save you money in the long run.  2. Be proactive with maintenance: Regular cleaning and maintenance of your vehicle can prevent long-term damage and save you money on repairs.  3. Refer a friend: We offer discounts for referrals, so if you refer a friend or family member, both you and the person you referred can save money on our services.

Question 9

What makes your pricing competitive?

Accepted Answer

At DD Car Detailing, we offer competitive pricing without sacrificing quality. We use only high-quality products and have a dedicated team of professionals who are committed to delivering the best possible results for our clients. We also offer a range of packages and services to fit any budget, making our pricing accessible to all.

Question 10

How do you normally charge for your service?

Accepted Answer

At DD Car Detailing, we charge for our services based on the specific package or services requested by the customer. We offer a range of car detailing packages and vehicle accessory services, and our pricing varies depending on the specific requirements of each job. We strive to provide transparent and competitive pricing for all of our services.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At DD Car Detailing, we specialize in providing high-quality ceramic coating protection for vehicles. Our ceramic coating protects against environmental factors such as UV rays, bird droppings, and acid rain for up to 4 years with company warranty. We are committed to providing our customers with long-lasting protection for their vehicles.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

At DD Car Detailing, our team has years of experience and training in the car detailing industry. We are dedicated to staying up-to-date with the latest industry trends and techniques, and we also produce our own car care products to ensure the best possible results for our customers. Our team's expertise and knowledge of the industry make us the right choice for your car detailing needs.

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