Question 1

Are you an insured business and do you guarantee your work?

Accepted Answer

Yes we have attached our insurance certificate of currency and we offer a 10 year warranty on our materials and workmanship

Question 2

What do you like most about your job?

Accepted Answer

The result. The kitchen is the heart of the home and creating dream kitchens for our customers is very rewarding. Love taking the before and after photo's

Question 3

What questions should a customer ask to hire the right service professional?

Accepted Answer

Go to our website www.dreamdoorskitchens.com.au and download the 7 Must-Ask Kitchen Supplier Questions Checklist™ form the home page. Its a free download.

Question 4

What questions do customers commonly ask and how would you answer them?

Accepted Answer

There are many and varied and thats the purpose of the home consultation as we can understand the situation much better.

Question 5

Why should a customer hire you over another service provider?

Accepted Answer

At Dream Doors Kitchens we pride ourselves on being professional from quote to completion and your dream kitchen will be no exception.

Question 6

What are the typical things that you need to know before you can provide a quote to a customer?

Accepted Answer

We have an extensive check list we bring to the home consultation so all the relevant question will be asked. It always helps to know what you budget as that assists in determining what finishes to offer. A 2 Pac paint finish on a profile door is considerable more expensive than a melamine door.

Question 7

How can a customer save money before you start the work? Please give 3 tips

Accepted Answer

1. Lets have that discussion up front and we can reflect that in the firm quote we will offer 2. You may wish to assist in he demolition of the old kitchen. 3. A plumber and an electrician are required and we are happy for you to pay them directly whether they be family, friend our our contractors

Question 8

Are there any special offers you would like to offer to Oneflare customers?

Accepted Answer

We try to provide the most competitive price we can up front. Offering a big discount after we quote does not say much about our creditably to start with. From experience I have found that competitors that discount to win business will often compromise their quality and service during installation.

Question 9

What makes your pricing competitive?

Accepted Answer

We have negotiated national supply contracts with the industries biggest suppliers so we can pass   the saving on. We try to offer the most competitive price we can up front. If there is a big discrepancy between us and a competitor there is usually a logical reason so just ask and we will clarify

Question 10

How do you normally charge for your service?

Accepted Answer

After an in house consultation to determine your dream kitchen requirements we will provide a firm quote. Should you wish to proceed we ask for a 10% deposit. Three progress claims will follow, 40% on check measure and ordering of materials, a further 40% on delivery and balance on completion.

Question 11

Is there a particular aspect of your trade or industry that you specialise in?

Accepted Answer

At Dream Doors Kitchens we specialise in kitchen renovations providing amazing kitchen face lifts. This typically results in approximately a 50 percent saving on a complete kitchen replacement saving thousands of dollars. We can install new kitchens when a kitchen is beyond economic renovation.

Question 12

What experience, skills, qualifications or training do you have to make you the right person for the job?

Accepted Answer

Before joining the Dream Doors Kitchens network I have spent 20 years in the building industry with a number of those in project management. So to manage the project professionally and successfully I only use trade qualified installers who share the Dream Doors Kitchens ethos and values.

Dream Doors Kitchens Adelaide South

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